Carine Regis
Lauderhill
Summary
Proven track record of enhancing operational efficiency and guest satisfaction at El Rancho Hotel through meticulous attention to detail and strong work ethic. Skilled in sanitization procedures and customer service, consistently reducing housekeeping complaints by streamlining cleaning processes. Demonstrates a positive attitude and exceptional time management, contributing to team success and operational excellence.
Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.
Overview
5
5
years of professional experience
Work History
Material Handler
Ryder Logistics
11.2024 - 01.2025
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Performed cycle counts and inventory control to accurately track product levels.
- Assembled pallets and crates for secure transportation of materials.
- Moved furniture and boxes using utility dolly and truck ramp.
Dishwasher
Bubba's 33
09.2024 - 11.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Inspected dishwashing equipment and reported issues to supervisor.
- Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
Housekeeping Room Attendant
El Rancho Hotel
03.2020 - 06.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
- Streamlined cleaning procedures to minimize downtime between guest stays, enhancing overall operational efficiency.
- Improved room availability efficiency with prompt and detailed cleaning, allowing for faster guest check-ins.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Handled requests for extra linens, toiletries and other supplies.
- Sorted, laundered and put away various laundry items.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
Education
High School Diploma -
El Shaidai
Haiti07-2013
Skills
- Positive attitude
- Customer service
- Punctuality
- Cleaning bathrooms
- Problem-solving
- Sorting and washing laundry
- Bathroom maintenance
- Hospitality standards knowledge
- Sanitization procedures
- Mopping and buffing floors
Languages
French
Native or Bilingual
Timeline
Material Handler
Ryder Logistics
11.2024 - 01.2025
Dishwasher
Bubba's 33
09.2024 - 11.2024
Housekeeping Room Attendant
El Rancho Hotel
03.2020 - 06.2024
High School Diploma -
El Shaidai
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