I am a hardworking employee with customer service, multitasking, and time management abilities. I am seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
11
11
years of professional experience
Work History
Personal Shopper
Spark
Long Beach, CA
10.2023 - Current
Accurately read and follow customer order instructions.
Inspect expiration dates on products.
Track progress of orders using the Spark mobile app.
Handle special requests from customers such as substitutions or additional items.
Contributed to the efficient handling of loaded orders at pickup station.
Load groceries into vehicle for delivery to customers' homes.
Safely transport goods from store to customers' homes in a timely manner.
Ensure that all food is handled properly according to safely guidelines.
Provide excellent customer service throughout the delivery process.
Personal Shopper
Shipt
Long Beach, CA
06.2023 - 08.2023
Accurately read and follow customer order instructions.
Inspect expiration dates on products.
Track progress of orders using the Shipt mobile app.
Handle special requests from customers such as substitutions or additional items.
Load groceries into vehicle for delivery to customers' homes.
Safely transport goods from store to customer's home in a timely manner.
Ensure that all food is handled properly according to safety guidelines.
Provide excellent customer service throughout the delivery process.
Cashier/Team Lead
Wing Stop
Long Beach, CA
03.2013 - 11.2015
Performed daily opening and closing procedures for the register area.
Greeted customers promptly and responded to questions.
Processed customer payments quickly and returned exact change and receipts.
Counted, organized, and balanced cashier drawers.
Answered phone calls to assist customers with questions and orders.
Trained new cashiers on proper use of registers and store policies.
Assisted cashiers with resolving customer complaints.
Answered customers' questions and provided information on store procedures or policies.