Georgiann Cayasso
Brooklyn,NY
Summary
Dynamic and detail-oriented professional with extensive experience at Airway Cleaners, excelling in proper sanitization and efficient cleaning techniques. Recognized for enhancing passenger satisfaction through teamwork and effective communication, consistently achieving high standards of cleanliness and operational efficiency. Proven reliability and punctuality in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Lead Cabin Cleaner
Airway Cleaners
Jamaica, NY
10.2024 - Current
- Conducted thorough cleaning of cabin interiors to ensure passenger comfort and satisfaction.
- Utilized specialized cleaning equipment and chemicals to maintain high hygiene standards.
- Inspected cabins for cleanliness, reporting any maintenance issues promptly to supervisors.
- Collaborated with team members to optimize cleaning processes and improve efficiency.
- Followed safety protocols during cleaning procedures to minimize risks and ensure compliance.
- Adapted quickly to changing priorities during high-demand flight schedules.
- Assisted in training new staff on cabin cleaning techniques and operational procedures.
- Maintained inventory of cleaning supplies, ensuring availability for uninterrupted service delivery.
- Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin.
- Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
- Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
- Received recognition from supervisors for consistently exceeding performance expectations in terms of speed and quality of work delivered.
- Communicated effectively with team members and supervisors to stay informed on performance expectations, procedural updates, and any other relevant information impacting the cabin cleaning role.
- Collaborated with crew members to ensure all passenger needs were met before, during, and after flights.
- Supported airline safety standards with meticulous attention to detail during cabin inspections.
- Complied with all safety regulations while handling hazardous materials or working in challenging environments such as confined spaces and heights within aircraft cabins.
- Ensured timely aircraft turnarounds by efficiently cleaning cabins and restocking supplies.
- Adapted quickly to changing priorities based on flight schedules or unforeseen circumstances affecting assigned tasks or aircraft availability.
- Demonstrated strong time management skills to complete tasks promptly without compromising quality.
- Proactively identified potential hazards or maintenance issues within the cabin, reporting them promptly for repair or replacement as needed.
- Maintained accurate documentation of performed work and completed tasks.
Cashier / Customer Sevice
Circuit Zone Store
Trinidad Tobago
02.2008 - 12.2012
- Processed customer transactions accurately using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries, promoting store loyalty and satisfaction.
- Trained new cashiers on best practices for efficient operations.
- Managed cash register, ensuring accurate financial reporting at shift end.
- Collaborated with team members to optimize workflow during peak hours.
- Resolved customer complaints effectively, enhancing service quality and retention.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
High School Diploma -
Colegio De Limón
Puerto Limón, Costa Rica12.1999
Medical Assitance -
Florida Career College
West Palm Beach, FLSkills
- Proper sanitization
- Laundry skills
- Health and safety awareness
- Reliability and punctuality
- Efficient cleaning techniques
- Teamwork and collaboration
- Multitasking Abilities
- Excellent communication
Languages
Spanish
Native or Bilingual
Timeline
Lead Cabin Cleaner
Airway Cleaners
10.2024 - Current
Cashier / Customer Sevice
Circuit Zone Store
02.2008 - 12.2012
High School Diploma -
Colegio De Limón
Medical Assitance -
Florida Career College