Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Program Manager II
Seattle Children's Research Institute
01.2018 - Current
Created, implemented and managed the Employee Onboarding Program for Seattle Children's Research Institute, onboarding over 2,000 staff and faculty members.
Motivated and inspired employees to achieve goals and meet business objectives.
Planned and presented training and mentoring to new and existing team members.
Worked with teammates to create human resources departmental strategies and team goals.
Fostered a collaborative experience when offering engaging training in a live and remote environment.
Reviewed and updated new hire onboarding workflows to drive improvements.
Measured performance across campaigns and events.
Created tactical relationships across the organization to propel projects and attain results.
Implemented plans designed for an individuals specific needs.
Generated and delivered reports, program review presentations and other program status updates.
Met with project stakeholders on regular basis to assess progress and make adjustments
Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences
Regional Employee Services Coordinator, AVP, SHRM
S&T Bank
01.2015 - 07.2017
Managed Regional Human Resources office, overseeing 6 branches and regional corporate office.
Oversaw daily functions of HR office including hiring and interviewing staff, onboarding, educating staff, and enforcing policies and practices.
Managed external and internal client and business partner relationships.
Handled all aspects of recruitment for all positions in our Central Pennsylvania region.
Created, implemented and managed employee onboarding.
Collaborated with Learning and Development team to facilitate all orientations and trainings for regional staff.
Created employee engagement plans, budget approvals and implementation of events.
HR Business Partner to regional Senior Leadership.
Handled all employee relations duties for region including investigations, employee interviews and terminations.
Director of Recruitment and Talent Development
Integrity Bank/Division Of S&T Bank
05.2013 - 01.2015
Developed employee orientation and training programs for new hires.
Assisted in employee recruitment, hiring and interview processes.
Attended conferences, workshops, and special events to recruit qualified candidates in a highly competitive market.
Processed employee transfers and referrals.
Suggested promotions and wage increases according to employee performance.
Created and implemented employee retention and engagement strategies.
Presented employee performance and engagement trends on a regular basis to company executives.
Responsible for engaging employees and community in company brand and culture.
Branch Manager
PNC Bank
09.2011 - 05.2013
Established and built customer relationships through targeted outreach and initiatives.
Grew Business Banking relationships through proactive outreach.
Managed and coached team members to perform to full potential, driving branch profitability.
Planned work schedules to maintain adequate staffing levels.
Built strong rapport with new and existing clients to better serve financial needs and branch loyalty.
Delegated branch duties and audited tasks for accuracy.
Worked cross-functionally to plan and establish branch goals, supporting strategic initiatives.
Maintained regular performance appraisals through verbal, written and on-going review programs.
Education
No Degree -
Pennsylvania State University
University Park, PA
01.2001
Skills
Project Management
Training and Development
Relationship Building
Organizational Performance
Equity, Diversity and Inclusion
Team Leadership
Employee Coaching and Motivation
Verbal and Written Communication
Lean Facilitator
Accomplishments
Presented the onboarding program I created at the Society of Research Administrators International annual meeting.
Served on the Health, Equity, Diversity and Inclusion Council for Seattle Children's Hospital representing the workforce experience.
Created a highly effective new onboarding program that significantly impacted efficiency and improved operations.
Certification
SHRM-CP
Timeline
Program Manager II
Seattle Children's Research Institute
01.2018 - Current
Regional Employee Services Coordinator, AVP, SHRM
S&T Bank
01.2015 - 07.2017
Director of Recruitment and Talent Development
Integrity Bank/Division Of S&T Bank
05.2013 - 01.2015
Branch Manager
PNC Bank
09.2011 - 05.2013
No Degree -
Pennsylvania State University
SHRM-CP
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