Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Caris Kim

Caris Kim

Duluth,GA

Summary

Results-focused hair assistant dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Observant hair assistant skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling.

Overview

4
4
years of professional experience

Work History

Hands Assistant Stylist

Scissor
08.2021 - Current
  • Organized sales area and work station to showcase products and boost sales.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Resolved guest complaints about service or style.
  • Educated customers on products to maximize benefits.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Processed payments, entering sales in register for prompt customer service.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Distributed business cards outside of salon to generate new business.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Accountant

PeachTown
11.2020 - 05.2021


  • Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
  • Partnered with auditors to track errors and add contributions to maintain accuracy.
  • Compiled general ledger entries on short schedule with 100% accuracy.
  • Reviewed business operations and obligations to help organization function at acceptable level.
  • Trained new employees on accounting principles and company procedures.
  • Modified comprehensive reporting to reflect changing financial structure.
  • Used accounting software to issue tax returns and prepare consolidated reports.

Front Desk Receptionist

Line Chiropractic
01.2020 - 11.2020


  • Completed data entry and filing to keep records updated for easy retrieval.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Resolved customer problems and complaints.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Organized, maintained and updated information in computer databases.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Scheduled office meetings and client appointments for staff teams.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Food Server

K-BBQ Factory
09.2019 - 12.2019
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Documented orders accurately to track sales and properly bill guests.
  • Learned and followed local alcohol laws to keep restaurants compliant with laws and regulations.
  • Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
  • Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
  • Elevated customer satisfaction through followup and enthusiastic customer service.

Barista

Cafe Bene
03.2017 - 03.2018
  • Prepare and serve drinks and food quickly - Serve customers efficiently with food and drink orders and take payments - Assist in preparation of cafe and counters before, during and at the end of service - Offer customers amazing standards of customer service and care.
  • Promoted additional items with beverages, increasing store sales.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Controlled line and crowd with quick, efficient service.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Followed exact recipes for mixing and preparing beverage and food items.

Education

- BS - Finance

Georgia State University
01.2025

Skills

  • Top Skills
  • Process Improvement
  • Cost Accounting
  • Accounting
  • Shoot Arrangements
  • Reading Comprehension
  • Props Expertise
  • Closing Sales
  • Marketing Familiarity
  • Cleaning and Sanitizing
  • Customer Demographics
  • Special Assignments
  • Recording Options
  • Inventory Management
  • Supply Monitoring
  • Organizational Systems
  • Dispute Resolution
  • Records Management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

Korean
Native or Bilingual

Timeline

Hands Assistant Stylist

Scissor
08.2021 - Current

Accountant

PeachTown
11.2020 - 05.2021

Front Desk Receptionist

Line Chiropractic
01.2020 - 11.2020

Food Server

K-BBQ Factory
09.2019 - 12.2019

Barista

Cafe Bene
03.2017 - 03.2018

- BS - Finance

Georgia State University
Caris Kim