Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carisa Calles

Canyon Country,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience

Work History

Account Adjustments Lead

Input 1
05.2001 - 03.2019
  • Processed returned items from financial institutions and sent out necessary notices with account adjustments
  • Set up accounts for automatic clearing house
  • Provided assistance to team members with new processes and procedures
  • Coordinated with internal teams to facilitate prompt email response turnaround
  • Reviewed discrepancies to reduce errors and costly reinstatement fees
  • Applied client payments and processed payment exceptions (over 300-500 payments daily)

Lead Cashier / Customer Service

Sportsmart
04.1999 - 05.2000
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Counted money in drawers at beginning and end of each shift.
  • Utilized POS system to handle customer cash and credit card transactions
  • Processed payments effectively and accurately handled cash, credit, debit and personal check transactions
  • Educated employees on register use, merchandising, and customer service

Education

High School Diploma -

James Monroe High School
North Hills, CA
06.1997

Skills

  • Ability to multi-task with attention to detail
  • Microsoft office suite
  • Data Entry
  • Excellent Oral & Communication Skills
  • Type 45 wpm
  • Working knowledge of Excel/Word
  • Account documentation
  • Accounts payable and receivable auditing

Timeline

Account Adjustments Lead

Input 1
05.2001 - 03.2019

Lead Cashier / Customer Service

Sportsmart
04.1999 - 05.2000

High School Diploma -

James Monroe High School

Similar Profiles

CREATE PROFILE