Carisa Del Borrello
Summerville,SC
Summary
Leadership team member and outstanding performer in sales and team building within both the home remodeling industry and health & wellness industry. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of sales business. Proven sales success with record breaking performance at the nation's largest exterior remodeler. Recognized for inspiring team members to excel and encouraging creative work environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Remodeling Consultant
Power Home Remodeling Group
2022.01 - Current
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Provided in home estimates for large exterior remodeling projects for the Nation's largest exterior home remodeling company
- Career 1st visit close percentage of 43%
- Career average sale $21k
- Career sales volume of $2.86 Million
- Best year 2023 with close percentage of 47% and sales volume of $1.5 Million
- Collaborated with cross-functional teams to identify and address customer needs.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated prices, terms of sales and service agreements.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Presented professional image consistent with company's brand values.
- Contributed to team objectives in fast-paced environment.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Achieved or exceeded company-defined sales quotas.
- Maintained current knowledge of evolving changes in marketplace.
- Attended weekly sales meetings and sales trainings.
Customer Development Team Leader
Power Home Remodeling
2020.02 - 2022.01
- Worked with cold market Home Remodeling customers to understand needs and provide excellent service.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Marketed in person to generate leads and key up sales to the Remodeling Consultants.
- Best Quarter: Q1 2021- 196/51, 26.53% Estimate Percentage with $282K sales volume OTQ
- Cold Marketing resulted in 236 Estimates OTY
- Personal appointments set have contributed over $1 Million in sales to the revenue department.
- Q3 2020 - Team Leader of the Top Team in the company nationwide
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Q2 2021 - Team Leader of Top 20 Team & Elite 8 in the Team PPT
Independent Distributor
AdvoCare International L.P
2012.03 - Current
- Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
- Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
- Reviewed customer information to suggest best products for identified needs and maintain 72% return customer rate.
- Maintained customer base of over 1100 accounts by updating scripts and frequently checking in with past customers.
- Achieved Emerald Leadership level - top 0.2% of company
- Earned Top Performer award for maintaining customer satisfaction ratings and securing the most new customers.
- Earned three Company Incentive Trips by achieving Top 35 in sales out of a distributor base of 650,000
- Facilitated relationships with team members and customers through implementation of proven networking methods.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Shaped sales approaches to individual clients, facilitating relationships with customers and driving team revenue to over $350,000 annually
- Developed and led special events that increased sales, relational and coaching abilities.
- Re-wrote cold calling scripts with every product change to increase overall sales by 22%
- Educated customers on promotions to enhance sales.
- Displayed and promoted nutritional products at industry events to drive brand awareness and increase sales.
Certified Pharmacy Technician
Brookhaven Hospital
2010.09 - 2020.09
- Coordinated verification and filling daily medications for all hospital patients in high-volume pharmacy environment.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted, measured and compounded medications following standard procedures.
- Stocked, labeled and inventoried medication to keep accurate records.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Restocked automated medication dispensing equipment.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Performed diversified functions with minimal oversight, including inventory counting, distribution, and preparation.
Education
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
Some College (No Degree) - Liberal Arts And Sciences
SUNY Stony Brook
Stony Brook, NYSkills
- Product sales
- Exterior Home Design
- Leadership training
- Professional Demeanor
- Business growth and retention
- Sales management
- Sales growth
- Upselling
- Business networking
- Goals and performance
- Sales strategy
- Public speaking
- Customer relations
- Small group instruction
- Team leadership
- Coaching and mentoring
- Written and oral communication
- Time management
- Highly organized
- Goal attainment
- Customer acquisition
- Product promotions
- Sales presentations
- Extensive personal network
- Direct sales
- Strategic planning
- Customer Demographics
- Marketing Strategies
- Data Visualization
- Analytical Thinking
- Relationship Building
- Materials knowledge
- Construction Techniques
- Attention to Detail
- Time Management
- Excellent Communication
- Measurements and Calculations
Certification
- Certified by the Pharmacy Technician Certification Board (PTCB)
- Certified Pharmacy Technician (CPhT)
Timeline
Remodeling Consultant
Power Home Remodeling Group
2022.01 - Current
Customer Development Team Leader
Power Home Remodeling
2020.02 - 2022.01
Independent Distributor
AdvoCare International L.P
2012.03 - Current
Certified Pharmacy Technician
Brookhaven Hospital
2010.09 - 2020.09
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
Some College (No Degree) - Liberal Arts And Sciences
SUNY Stony Brook
- Certified by the Pharmacy Technician Certification Board (PTCB)
- Certified Pharmacy Technician (CPhT)
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