Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Carisa McCarty

Norman,Oklahoma

Summary

To obtain a career in Healthcare Administration

Overview

27
27
years of professional experience

Work History

Unit Secretary/Preoperative Administration Support

Norman regional hospital
  • Demonstrate exceptional organizational skills in planning and carrying out day-to-day administrative support and patient scheduling services; use knowledge of information processing systems for data entry of patient information, generate patient schedules, schedule appointments, etc.; use data entry and information processing systems in the performance of office automation duties; employ knowledge of rules, procedures, operations, medical terminology; give instructions to patients; determine patient eligibility; appointment scheduling; patient referrals; patient complaint resolution; scheduling issues; identify third-party coverage, including prescriptions; identify/verify coverage and policy provisions for applicants; communicate with insurance carriers to obtain authorization and pre-admission certification; assist in setting up and maintaining billing protocols that ensure accuracy of charges and accountability of physician charge; provide internal and external customer service support.

Nursing Assistant, Preoperative Administration Support, unit scretary

Norman regional hospital
09.1999 - Current
  • Perform a full range of nursing care procedures and techniques which involve: related steps, processes and/or methods; provide professional nursing care to a diverse patient populace with a range of complex medical/surgical conditions in a long-term care setting; utilize knowledge of standard rules and procedures necessary to perform basic treatment; diagnostic and emergency procedures; personal patient care; charting and teaching; problem resolution; observe patient physical and emotional reactions to nursing care and document such reactions; assist in therapeutic diagnostic procedures, personal nursing care, emergency procedures, and patient charting/teaching duties; carry out nursing duties in strict adherence to guidelines; recognize the differences in diseases or illnesses; provide appropriate information to patients or family members.

Nursing Assistant/Certified Medication Aid

Noble Nursing Home
06.1998 - 09.1999
  • Provide personal hygiene for elderly patients or those recovering from surgeries, injuries or accidents by assisting with their basic needs, such as showering, bathing, dressing and eating; maintain patient stability by checking vital signs and weight, and recording intake and output of urine; offer activities that are essential for daily living by assisting patients with their meals, including serving and feeding them; serve nursing by adhering to professional standards, policies and procedures, as well as local, state, and federal requirements; set up medical equipment; help with various therapeutic procedures; answer calls for assistance; observe changes in patient behaviors/emotional state/physical condition; implement care plans; offer support to patients to maintain dignity, privacy, and comfort; administer daily medications to residents; keep an accurate count of controlled medications, keep medications stocked in the medication cart.

Nursing Assistant

Norman regional hospital
04.1997 - 06.1998
  • Performed a full range of nursing care procedures and techniques, which involved related steps, processes and/or methods; assist in therapeutic diagnostic procedure; personal nursing care; emergency procedures; patient charting/teaching duties; carry out nursing duties in adherence to guidelines; recognize the differences in diseases or illnesses and provided appropriate information to patients or family members; diagnostic and treatment procedures; patient charting and instructions; personal nursing care and support duties; perform range of motion exercises along with activities for daily living; establish and maintain positive working relationships with registered nurses and provide information on deviations in the patient’s condition; communicate with medical staff to receive instructions concerning diagnostics, etc.; gather patient information and document in patient charts; communicate with residents and their family members in gathering information and providing instruction and support.

Education

oklahoma city community college

Associates Degree - Medical Billing and Coding

Community care college

Skills

  • Medical office automation and administration, general clerical procedures, medical terminology, medical ethics, nursing and healthcare services, health information management, health records administration, principles of coding, anatomy and physiology, secretarial and clerical support services, patient care and treatment, patient advocate, management consultation, business communications, information and records management, account management, relationship building, patient relations, customer service, and diplomatic conflict resolution
  • Incoming Call Reception
  • Customer Service
  • Strong Organization
  • Telephone reception
  • Appointment Scheduling
  • HIPAA Compliance Understanding
  • Patient chart maintenance
  • Patient Scheduling
  • Unit secretary training
  • EMR / EHR
  • Appointment Setting
  • Detail-oriented approach
  • Insurance Verification
  • Payment Collection
  • CPT Coding

References

references available upon request

Timeline

Nursing Assistant, Preoperative Administration Support, unit scretary

Norman regional hospital
09.1999 - Current

Nursing Assistant/Certified Medication Aid

Noble Nursing Home
06.1998 - 09.1999

Nursing Assistant

Norman regional hospital
04.1997 - 06.1998

Unit Secretary/Preoperative Administration Support

Norman regional hospital

oklahoma city community college

Associates Degree - Medical Billing and Coding

Community care college

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Carisa McCarty