Carissa Ann Thomas

• Followed lesson plans for the day and provided instruction to classrooms ranging from TK–12
• Maintained a positive and productive learning environment
• Supported students with different learning needs, including both RSP and general education
• Managed classroom behavior and ensured student safety at all times
• Assisted students individually with assignments, reading, and activities
• Communicated with teachers and staff regarding student progress and daily updates
• Supervised students during recess, lunch, and transitions
• Adapted quickly to new classrooms and last-minute schedule changes
• Built rapport with students and created a welcoming, respectful

environment

• Serve as a primary point of contact for clients, providing professional, and solutions-focused support
• Manage confidential customer information and transactions with accuracy and discretion
• Cleaned assigned sections
• Stocked final quantities of items
• Put in and put away cash wraps
• Schedule and coordinate styling appointments and client services
• Collaborate with team members and leadership to meet operational goals
• Restocked shelves, racks, and bins with new merchandise
• Placed price tags on sale items
• Resolve customer concerns calmly while maintaining brand standards
• Assisted customers with finding certain items they wanted
• Stocked the store with the newest merchandise

• Shadowed certified ABA therapists
• Assisted with cleaning up the area
• Scanned Files
• Provided reinforcement for children
• Helped use communication skills
• Used Microsoft Excel and Word to record a child’s behavior status and their schedules

• Answered and routed high-volume calls with professionalism and confidentiality
• Maintained organized records, documentation, and filing systems
• Processed payments and updated accounts accurately
• Greeted patients and visitors, providing a positive first point of contact
• Supported daily office operations and administrative workflows
• Scheduled appointments on Microsoft Spreadsheets and organized emails confirming the patient’s appointments on Outlook

• Provided customer care in a professional and polite manner.
• Restocked shelves, racks, and bins with new merchandise
• Placed price tags on sale items
• Assisted customers with finding certain items they wanted
• Fall Season Paid Internship

• Worked as an ice cream server.
• Involved making ice cream rolls of different flavors and toppings for customers
• Washed dishes and utensils
• Kept fresh batter from delivery truck in the freezer

• Stocked the store with the newest merchandise
• Placed price tags on sale items
• Ensured the items on display were neatly folded and placed where the customer could find their desired item easily
• Provided customer service in a kind and courteous manner

• Provided customer care in a professional and polite manner.
• Restocked shelves, racks, and bins with new merchandise
• Placed price tags on sale items
• Assisted customers with finding certain items they wanted
• Stocked the store with the newest merchandise