Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

CARISSA AYRIS

Mt. Pleasant,MI

Summary

I am a loyal and dedicated individual who has a great deal of ambition that pays close to detail. As a Human Resources professional, I am an employee advocate. I enjoy building and maintaining positive professional relationships with employees and management.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead Human Resources Administrator

Mears Group, Inc
09.2019 - Current
  • Process new hire information.
  • Process background checks.
  • Process and maintain E-Verify and I-9 documentation.
  • Complete workplace investigations.
  • Advise divisions on performance management.
  • Assist employees in the interpretations and administration of policies and procedures.
  • Recruit and schedule interviews.
  • Prepare employee separation notices and related documentation.
  • Process and enter unemployment records.
  • Process verification of employment as needed.
  • Track employee PTO and policies.
  • Conduct exit interviews to determine reasons behind separation.
  • Responsible for HR compliance to laws and regulations.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
  • Prepared offer letters.
  • Assisted with writing job postings and job descriptions for boards.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Collaborated with managers to identify and address employee relations issues.
  • Updated HR database with new employee information, changes in benefits, and other details.

Sales Coordinator and Marketing Manager

Owens Soft Water Inc
09.2018 - 09.2019
  • Monitored sales team performance and provided constructive feedback.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Coordinated five territory sale managers calendars by adding new sale appointments to their daily schedules.
  • Date entry, scanning and filling customer information.
  • Called and scheduled appointments with new customers.
  • Answered multiple phone lines.
  • Networked at events and over the phone to expand business profits and revenues.
  • Responded to telephone and in-person requests for information.
  • Oversaw and help developed Owens Soft Water new website.
  • Oversaw AdWords campaigns.
  • Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
  • Composed daily posts for social media and helped build a presence on Twitter, Facebook and Instagram,
  • Produce monthly newsletters to our staff and customers.
  • Coordinated new monthly sales within the company.
  • Followed up with all new customers for customer satisfaction.

Merchandise Manager

Holeshot Harley-Davidson
04.2013 - 09.2018
  • Trained new sales associates.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Operated a cash register for cash, check and credit card transactions with accuracy.
  • Mentor new sales associates to contribute to the store's positive culture.
  • Assigned work to team members based on company needs, personal strengths and job knowledge.
  • Received, stored and shipped goods and materials.
  • Ordered new merchandise to grow sales.
  • Coordinated schedules and timeline's for all store events.
  • Designed displays to make the store experience interactive, engaging and memorable.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Answered multiple phone lines.
  • Operated and overseen company’s eBay account.

Store Associate

Aldi
08.2012 - 03.2013
  • Priced merchandise, stocked shelves and took inventory of supplies Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Processed cash and credit payments rapidly and accurately.
  • Welcomed customers into the store.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Crew Leader

Wendy's Restaurant
04.2010 - 08.2012
  • Greeting customers with a smile taking accurate food order.
  • Preparing all food menu items restaurant cleanliness.
  • Ensuring accurate deposits.
  • Monitored overall team and performance
  • Monitored customer service.

Education

Associates Degree - Business Administration

Mid-Michigan Community College
Mt. Pleasant, MI
2014

Health Occupations Teacher Education

Mt. Pleasant Area Technical Center
Mt. Pleasant, MI
2011

High School Diploma - undefined

Mt. Pleasant Senior High School
2011

Skills

  • Employee Relations
  • Project Management
  • Applicant Tracking
  • Problem Solving
  • Attention to Detail
  • Interpersonal Skills
  • Reporting and Documentation
  • Human Relations
  • Complaint Response
  • New Hire Orientation
  • Hiring Management

Additional Information

  • I am a loyal and dedicated individual who has a great deal of ambition that pays close to detail. As a Human Resources professional, I am an employee advocate. I enjoy making a lasting impression and building a professional relationship.

Certification

  • Adult Mental Health First - Marsh McLennan
  • Certified Adult First Aid/CPR/AED - American Safety and Health Institute

Timeline

Lead Human Resources Administrator

Mears Group, Inc
09.2019 - Current

Sales Coordinator and Marketing Manager

Owens Soft Water Inc
09.2018 - 09.2019

Merchandise Manager

Holeshot Harley-Davidson
04.2013 - 09.2018

Store Associate

Aldi
08.2012 - 03.2013

Crew Leader

Wendy's Restaurant
04.2010 - 08.2012

Associates Degree - Business Administration

Mid-Michigan Community College

Health Occupations Teacher Education

Mt. Pleasant Area Technical Center

High School Diploma - undefined

Mt. Pleasant Senior High School

Similar Profiles

CREATE PROFILE
CARISSA AYRIS