Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carissa Barksdale

Wilmington,DE

Summary

Financial services professional prepared for this role with strong customer service and cash-handling skills. Known for reliability, adaptability, and teamwork. Possesses effective communication and problem-solving abilities that ensure smooth operations and customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Exercise Technician

Christiana Care
03.2021 - Current
  • Managed scheduling efficiently to accommodate all appointments without compromising quality of service or attention given to each individual client.
  • Provided compassionate care to diverse patient populations, including geriatric, pediatric, and special needs individuals.
  • Ensured confidentiality of sensitive patient information by adhering to strict privacy and security protocols.

Waitress

Chelsea Tavern
06.2023 - 03.2025

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Patient Access Representative

Crozer Chester Medical Center
05.2021 - 04.2023
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Managed challenging situations effectively by remaining calm under pressure while resolving conflicts or addressing dissatisfied patients professionally.

Education

Bachelor of Health Behavior Science -

University of Delaware
Newark, Delaware
05.2021

Doctorate in Occupational Therapy -

Widener University
Chester, Pennsylvania
05.2024

Skills

  • Customer service
  • Strong multitasking
  • Cash handling
  • Professionalism and ethics

Certification

  • CPR/First Aid
  • Mandated and Permissive Reporting in Pennsylvania
  • MoCA Cognitive Assessment Certification
  • CarFit Certification Technician Training
  • CITI Program Certification
  • PA Child Abuse Clearance
  • FBI Fingerprinting

Timeline

Waitress

Chelsea Tavern
06.2023 - 03.2025

Patient Access Representative

Crozer Chester Medical Center
05.2021 - 04.2023

Exercise Technician

Christiana Care
03.2021 - Current

Bachelor of Health Behavior Science -

University of Delaware

Doctorate in Occupational Therapy -

Widener University