Carissa Brown
Toledo
Summary
Dynamic Housing Technician at Team Recovery with expertise in property inspections and compliance. Proven ability to enhance resident satisfaction through effective communication and problem-solving. Developed an efficient inventory tracking system, reducing waste significantly. Committed to fostering a safe and supportive environment for individuals facing challenges, leveraging trauma-informed care principles.
Overview
9
9
years of professional experience
Work History
Housing Technician
Team Recovery
11.2024 - Current
- Assisted in maintaining housing facilities to ensure compliance with safety and quality standards.
- Supported resident inquiries, providing accurate information regarding housing policies and procedures.
- Conducted routine inspections of housing units to identify maintenance needs and ensure cleanliness.
- Collaborated with team members to facilitate timely repairs and upkeep of housing properties.
- Documented service requests and follow-ups in the property management system for efficiency tracking.
- Engaged in training sessions to enhance knowledge of housing regulations and best practices.
- Adapted quickly to new tools and technologies used in property management operations.
- Oversaw training programs for new housing technicians, ensuring consistent quality across the team''s work output.
- Developed an efficient system for tracking inventory of tools and supplies, reducing waste and saving on costs.
- Assisting and working with individuals who suffer from addiction
Independent Provider
Department of Developmental Disabilities of Ohio
08.2024 - Current
- Assisted clients in accessing necessary services and resources.
- Developed individualized care plans based on client needs and preferences.
- Coordinated with healthcare professionals to ensure comprehensive support for clients.
- Monitored client progress and adjusted care strategies accordingly.
- Educated clients about available resources and service options for better outcomes.
- Documented client interactions accurately for compliance and quality assurance.
- Resolved client inquiries efficiently, enhancing overall satisfaction with services provided.
- Established open communication channels with clients and families, building rapport.
- Provided emotional support to clients, promoting mental wellness and stability during challenging times.
- Promoted healthy eating habits by preparing nutritious meals tailored to individual dietary requirements and preferences.
- Empowered clients by offering education on managing their own health conditions effectively and independently when possible.
- Ensured timely administration of medications, contributing to optimal health outcomes for clients.
- Assisted clients in maintaining a clean and safe living environment, contributing to an improved quality of life.
- Protected client privacy by adhering strictly to HIPAA guidelines throughout all aspects of service provision.
- Streamlined communication between clients, families, and healthcare providers to ensure optimal service delivery and coordination.
- Supported clients in achieving personal goals by offering guidance, motivation, and encouragement throughout the process.
Production Worker
Dana Incorporated
11.2021 - 11.2024
- Operated production machinery to meet daily output targets efficiently.
- Assembled components according to specifications and quality standards.
- Conducted quality checks to ensure product compliance with safety regulations.
- Maintained cleanliness and organization of work area for optimal productivity.
- Assisted in training new hires on proper operational procedures and safety protocols.
- Monitored inventory levels to support timely replenishment of materials.
- Reported equipment malfunctions and participated in troubleshooting repairs.
- Followed safety procedures and guidelines to maintain safe working environments.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
- Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
Clinical Resources Assistance
Promedica Toledo Hospital
01.2017 - 12.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Contributed to seamless workflow through strategic teamwork.
- Working in pediatric scheduling, rooming and taking vitals and assiting Doctor with her needs and wants.
- Working with families to make sure they have everything thing that they may need help with.
Education
Diploma - Human Resources
Stautzenberger College
Maumee, OHSkills
- Power tool operation
- Hand tool proficiency
- Property inspections
- Lighting systems
- OSHA regulations
- Code compliance
- Energy efficiency
- ADA compliance
- Trauma-informed care
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Collaboration and teamwork
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Certified in CPR/AED
- Counseling techniques
- Relationship building
- Microsoft office
- Documentation skills
- Team building
- Client needs assessments
- Task prioritization
- Client advocacy
- Self motivation
- Maintaining client records
- Medical terminology
- CPR/AED
- Behavioral management
- Interpersonal skills
- Analytical thinking
- Care coordination
- Conflict resolution
- Employee training
- Computer literacy
- Goal setting
- Risk assessment
- Professionalism
- Policy understanding
- Interpersonal communication
- Crisis intervention
- Life skills development
- De-escalation techniques
- Workflow management
- Time management abilities
- Adaptability
- Confidentiality practices
- Crisis management
- Individual counseling
- Data confidentiality
- Patient relationship management
- Discharge planning
- Resident support
Timeline
Housing Technician
Team Recovery
11.2024 - Current
Independent Provider
Department of Developmental Disabilities of Ohio
08.2024 - Current
Production Worker
Dana Incorporated
11.2021 - 11.2024
Clinical Resources Assistance
Promedica Toledo Hospital
01.2017 - 12.2021
Diploma - Human Resources
Stautzenberger College
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