Carissa Capes
Prairie Village,KS
Summary
Trustworthy individual with 25 years of experience cleaning various types of buildings. Dynamic organizational, communication and cleaning skills. Known for completing all projects within required timeframes. Reliable and honest janitor skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.
Overview
11
11
years of professional experience
Work History
Facility Service Associate
Gerson Companies
Olathe, KS
10.2021 - Current
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum to clean carpeted areas in offices, lobbies and corridors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Supervised supplies in inventory and submitted reorder requests.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Housekeeping Team Lead
KUMC - University Of Kansas Medical Center
Kansas City, KS
04.2021 - 10.2021
- Managed staff of [Number] housekeepers.
- Communicated repair needs to maintenance staff.
- Managed team productivity and workflow to exceed quality standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Coordinated household cleaning service operations and managed client relations.
- Changed bed linens and collected soiled linens for cleaning.
- Removed bed sheets and towels from rooms and replaced.
- Polished glass surfaces and windows.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Janitorial Cleaner
CITY WIDE MAINTENANCE, City Wide Holding
Lenexa, KS
05.2014 - 06.2021
- Cleaned, stocked and sanitized restrooms and inspected promply to deliver guests immaculate, safe environments that reflected well on employer.
- Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
- Served in various office, cafeteria and educational settings and gained transferable skills to clean environment to employers' full satisfaction.
- Researched and learned optimum cleaning techniques and materials and deployed best methods to protect surfaces.
- Handled equipment, chemicals and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Janitorial Cleaner
Clean Sweep Cleaning Services
Olathe, KS
03.2011 - 05.2014
- Cleaned, stocked and sanitized restrooms and inspected [Timeframe] to deliver guests immaculate, safe environments that reflected well on employer.
- Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
- Served in various office, cafeteria and educational settings and gained transferable skills to clean environment to employers' full satisfaction.
- Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
- Researched and learned optimum cleaning techniques and materials and deployed best methods to protect surfaces.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Education
GED -
Kansas City Kansas Community College
Kansas City, KS08.1998
Skills
- Technical Documentation
- Active Listening
- Productivity and Time Management
- Company Quality Standards
- Positive Team Player
- Trash Collection and Removal
- Safety Standards
- Hazardous Chemicals
- Damage Prevention
- Conscientious and Detail-Oriented
- Reading Comprehension
- Supply Inventory Management
- Facility and Site Cleaning
- Material Inventory
- Flooring Care
- Detailed Instruction
- Safety Practices
- Cleanliness Standards
- Inventory Restocking
- Cleaning Schedules
- Task Prioritization
- Cleaning Solution Preparation
- Valid State License
- Fixture Cleaning and Polishing
- Adaptable and Flexible
Languages
sign language
Professional Working
Timeline
Facility Service Associate
Gerson Companies
10.2021 - Current
Housekeeping Team Lead
KUMC - University Of Kansas Medical Center
04.2021 - 10.2021
Janitorial Cleaner
CITY WIDE MAINTENANCE, City Wide Holding
05.2014 - 06.2021
Janitorial Cleaner
Clean Sweep Cleaning Services
03.2011 - 05.2014
GED -
Kansas City Kansas Community College
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