Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carissa Cortes

Ontario,CA

Summary

Motivated, personable business professional with 8+ years of administrative experience and 2 years in payroll. Highly adaptable with eagerness to learn new skills. Accustomed to handling sensitive, confidential records and has demonstrated history of producing accurate, timely reports. Proficient in Microsoft Office, Word, Excel and Powerpoint, experience with a multi-line phone system. I am seeking a position in which I can apply my skills within a new field of interest.

Overview

8
8
years of professional experience

Work History

Payroll Assistant

Merchants Building Maintenance
04.2019 - Current
  • Daily setup of employees direct deposit or pay type preference.
  • Resolve issues when payments are returned by verifying with the bank to obtain trace numbers, completing ACH reversals, replacing or voiding checks, manually adding or removing funds.
  • Process check requests for terminations, bonus audits, left off hours, retro-pay etc.
  • Set up mileage, cell reimbursements, deductions and wage increases.
  • Send out warning and timekeeping reports.
  • Operate high volume folding and postage machine to mail out paystubs and timesheets.
  • Sort and distribute all incoming office mail, ship out FedEx packages.
  • Post EFT payments and process unbilled work tickets for AR.

Banking Services

Merchants Building Maintenance
04.2019 - Current
  • Forward all work orders to their pertaining branch.
  • Oversee assigned accounts and schedule site inspections, coordinate periodic work, manage account complaint reports and follow up on resolutions.
  • Guide employees through AccuSource background screening and badge processing for select accounts.
  • Send out and confirm invoices have been received and paid in accordance with account aging reports.

Front desk/ HR Clerk

TM Wireless Inc.
11.2015 - 05.2017
  • Check in all employees or guests.
  • Create employee files, add paperwork as necessary.
  • Responsible for ordering employee uniforms, track 3 months after every individual start date and ship replenishments to the employees store location.
  • Send expiring I-9 notifications, keep electronic record of employee transfers, wage/ status/ title changes and verbal or written warnings.

Education

Pasadena City College

Skills

Prioritization

Attention to Detail

Confidentiality

Organization

Adaptability

Communication

Documentation and Reporting

MS Office Proficient

Check Processing

Data Entry and Analysis

Timeline

Payroll Assistant

Merchants Building Maintenance
04.2019 - Current

Banking Services

Merchants Building Maintenance
04.2019 - Current

Front desk/ HR Clerk

TM Wireless Inc.
11.2015 - 05.2017

Pasadena City College

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Carissa Cortes