Carissa Dobransky, RVT
Grand Junction,Colorado
Summary
Reliable practice manager offering several years of experience working in the veterinary industry. Thorough and knowledgeable specializing in managing multiple Veterinary offices. Expert in maintaining complete control of business operations through top-notch personnel and operations management abilities. Consistently looks forward to spot potential roadblocks and keep office flexible against forecasted demands. Considered hardworking, ethical, and detail-oriented. Willing to take on any task to support team and help business succeed. Reliable practice manager offering several years of experience working in busy, customer-driven environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Practice Manager
Arrowhead Veterinary Hospital-Thrive
Fruita, CO
03.2020 - Current
- Maintained organization and information access through stringent records management
- Maintained unit paperwork, documenting patient care, condition, and issues
- Mitigated risk by monitoring and enforcing compliance with OSHA and HIPAA requirements
- Drove efficiency through effective workflow coordination and resource management
- Managed employee workflow and performance, including task delegation and training.
- Monitored practice operations and handled complex appointment schedules to optimize provider efficiency.
- Maintained a knowledgeable and skilled staff, recruited top candidates, and oversaw continuous training initiatives.
- Improved care delivery by monitoring performance and optimizing strategies.
- Directed and conducted recruitment, hiring, and training of personnel.
- Reviewed monthly financial statements for accuracy and completeness before submitting them for audit purposes.
- Resolved escalated customer service issues in a timely manner while maintaining a high level of professionalism.
- Managed vendor relationships for supplies and services related to the practice.
Veterinary Technician
Arrowhead Veterinary Hospital
Fruita, CO
10.2013 - Current
- Estimated care costs, drafted invoices for services, and communicated with clients to process payments or develop payment plans
- Supported adherence to American Animal Hospital Association guidelines to retain facility certification status
- Assisted veterinarian during medical and surgical procedures
- Communicated with pet owners to determine and document medical histories and reason for visit
- Maintained detailed patient records, including diagnostic tests and treatments
- Assisted with examinations by collecting data such as temperature, pulse and respiration
- Prepared animals for surgeries, including restraining animals and shaving body areas
- Organized rooms, supplies and instruments for surgeries
- Supported animal dental needs with quality care such as cleaning and polishing teeth.
Practice Manager
Grand Valley Veterinary Emergency Center-Thrive
Clifton, CO
08.2023 - 06.2024
- Recruited new personnel to fill vacant positions within the practice.
- Performed administrative tasks such as payroll processing, billing activities, record keeping, customer service inquiries.
- Resolved customer complaints in a timely manner while striving to maintain positive relationships with clients.
- Maintained inventory of medical supplies and equipment, placing orders when necessary.
- Analyzed sales data to identify trends and opportunities for growth.
- Ensured compliance with all relevant regulations and standards for the veterinary practice.
- Implemented strategies for improving overall efficiency within the practice.
- Managed financial aspects of the practice including budgeting, forecasting, and accounts receivable and payable.
- Attended conferences or seminars related to veterinary medicine in order to stay up-to-date on current trends in the field.
- Monitored staff performance, providing coaching and feedback as needed.
Lead Veterinary Technician
Orchard Mesa Veterinary Hospital
Grand Junction, CO
11.2000 - 01.2014
- Communicated with pet owners to determine and document medical histories and reason for visit.
- Administered medications, immunizations, and microchips to small animals.
- Communicated effectively with clients by phone and text to provide status updates on animal care and pickups.
- Sanitized, restocked, and organized examination rooms.
- Assisted veterinarian during medical and surgical procedures.
- Estimated care costs, drafted invoices for services, and communicated with clients to process payments or develop payment plans.
- Supported animal dental needs with quality care, such as cleaning and polishing teeth.
- Organized rooms, supplies, and instruments for surgeries.
- Delivered emergency first aid care, such as performing emergency resuscitation or other life-saving procedures.
Emergency Veterinary Technician
Veterinary Emergency Center
Grand Junction, CO
04.2008 - 12.2010
- Administered anesthesia to animals and monitored animals' responses to anesthetics for accurate dosage adjustments
- Minimized risks to animals and staff by regularly cleaning and sterilizing instruments, equipment, and materials
- Assisted with examinations by collecting data such as temperature, pulse and respiration
- Delivered emergency first aid care, such as performing emergency resuscitation or other life-saving procedures
- Improved outcomes by monitoring and caring for post-surgical patients
- Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance
- Updated office files daily and kept records organized.
Education
Nursing
Colorado Mesa University
Grand Junction, CO05.2013
Veterinary Technology
Mesa State College
Grand Junction, COSkills
- Thorough
- Knowledgeable
- Practice Manager
- Veterinary offices
- Personnel management
- Operations management
- Flexibility
- Dependable
- Hardworking
- Ethical
- Detail-oriented
- Teamwork
- Records management
- Continuous improvement
- Resource utilization
- Schedule coordination
- Employee performance
- Policy implementation
References
- Dr. Canone Clark, DVM, (970) 216-9161
- Julie Andrews Integration Specialist, (760) 470-3934
- Hannah Hanes Certified Veterinary Technician, (970) 260-9750
Accomplishments
- Veterinary Leader Certified
- PENN Cretified
- Thrive Leader Certified
Timeline
Practice Manager
Grand Valley Veterinary Emergency Center-Thrive
08.2023 - 06.2024
Practice Manager
Arrowhead Veterinary Hospital-Thrive
03.2020 - Current
Veterinary Technician
Arrowhead Veterinary Hospital
10.2013 - Current
Emergency Veterinary Technician
Veterinary Emergency Center
04.2008 - 12.2010
Lead Veterinary Technician
Orchard Mesa Veterinary Hospital
11.2000 - 01.2014
Nursing
Colorado Mesa University
Veterinary Technology
Mesa State College
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