Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carissa Eberhardt

White Bear Lake,MN

Summary

I have worked in the restaurant industry for 5-10 years since I was 16. I have extensive experience in customers service and working in cafes, diners, and fine dining restaurants. I do it all and I am a team player who wants to create and always maintain a healthy and happy work environment for everyone. I am passionate about providing the best service and connecting with people to have a positive impact on their day, while creating good business for the company. I am adaptable and always stay in constant communication, reliable and work well in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Server

Uptowner Cafe
08.2023 - Current

Greeting guests and taking their orders, while providing recommendations and answering any questions. Correctly imputing orders and communicating with chefs, while remaining a team player and helping run food or take care of another servers table if help is needed. Working in a fast paced environment especially on the weekend morning rushes. Creating a positive work environment and making customers experience memorable.

Server

Barrio
05.2023 - 08.2023

hostess greeting guests and seating them correctly and appropriately. cleaning tables and bussing them, making sure reservations are prioritized and seating is maximized. Serving tables running drinks and food, answering questions and having full knowledge of drinks and menu items. maintaining contact with guests until service is over and always checking in, closing and opening duties. Taking in a high quantity of guests during peak rush hours and maintaining quality service.

Buyer

Buffalo Exchange
03.2023 - 07.2023

correctly selecting clothes for stores inventory to improve sales and customer experience. working with customer to create a positive experience for seller to keep coming back. working cash registers to check out items and handle returns. maintaining a clean and organized floor, tagging clothes, putting them in the correct spot, marking items, and helping customers with suggestions and questions. Having a knowledge of fashion and trends to keep up with new clothes to look for to help the store.

Server

Salut
09.2021 - 07.2022

I was a host, food runner, and server at this restaurant. I was always helping out where it was needed and successfully greeted guests during rushes lasting 3 hours and a packed restaurant. As well as serving duties during those peak rush hours making sure my guests were happy and they had the best experience. Handling any complaints in a timely manner and food running to help out when it was extra busy. I was quick to greet my customers and helped them at their own pace while managing a high influx of tables. Created a high number of sales and customer satisfaction.

Barista

Kayas Coffee
06.2021 - 08.2021

I worked at a coffee shop while I was volunteering at a farm over the summer. I manned the register taking a high volume of orders as it was the only coffee shop within 25 miles. I made smoothies, coffee, and handled bakery items. Accurate cash handling and efficient at sales, always communicating with my other co workers to get the best possible outcome. Preparing and serving high quality beverages and creating connections with regular customers.

Banquet Server

The Deco Catering
03.2018 - 01.2020
  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
  • Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.

Banquet Server

Mintahoe Catering & Events
10.2016 - 01.2018

This was my first job I got while I was still in High School, I would work on weekends during the school year and picked up more shifts during the summer. I loved this job and enjoyed being apart of peoples special days and providing the best service possible to make any event smooth and timely.

  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.

Education

Bachelor of Arts - Fashion Design

Kent State University
Kent, OH
05.2021

High School Diploma -

White Bear Lake Area High School
White Bear Lake, MN
06.2017

Skills

  • Food Running
  • Order Management
  • Order Delivery Practices
  • Food Delivery
  • Table Bussing
  • Beverage Preparation
  • Table Setting
  • Daily Specials Memorization
  • Guest Engagement
  • Sales Expertise
  • High-Volume Dining
  • Guest Seating
  • Dining Area Maintenance

Languages

Spanish
Limited Working

Timeline

Server

Uptowner Cafe
08.2023 - Current

Server

Barrio
05.2023 - 08.2023

Buyer

Buffalo Exchange
03.2023 - 07.2023

Server

Salut
09.2021 - 07.2022

Barista

Kayas Coffee
06.2021 - 08.2021

Banquet Server

The Deco Catering
03.2018 - 01.2020

Banquet Server

Mintahoe Catering & Events
10.2016 - 01.2018

Bachelor of Arts - Fashion Design

Kent State University

High School Diploma -

White Bear Lake Area High School
Carissa Eberhardt