Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carissa Fravel

Grand Rapids,MI

Summary

Enthusiastic community servant eager to contribute to team success through hard work, attention to detail and creative use of resources. Strong background in people centered support with clear understanding of advocacy and collaboration. Proficient in documentation and compliance. Maintains composure, diplomacy and efficiency in all situations.

Overview

9
9
years of professional experience

Work History

Community Connector

Bates Place Neighbors
10.2022 - Current
  • Fostering connective relationships with neighborhood residents and community members.
  • Regularly engaging with residents to understand neighborhood life.
  • Planning events alongside neighbors and facilitating monthly hospitality events.
  • Surveying neighbors and community members to observe data, trends, interests, resources, and needs.
  • Wrote content for newsletters, social media pages and informational packets.
  • Connected individuals with available and relevant resources.

Assistant Manager

Nehemiah Project - Rising Grinds Cafe
06.2020 - Current
  • Trained 4-15 students per cohort on customer service, and job skills within the GED-program.
  • Coordinated community partners to plan and execute events.
  • Orchestrated positive customer experiences by assessing improvement feedback, and implementing changes.
  • Oversaw that daily operations aligned with quarterly goals.


Food Pantry Coordinator

North End Community Ministry
05.2019 - 08.2021
  • Accurately reporting client services and partner donations
  • Implemented new distribution programs focused on serving houseless neighbors.
  • Developed and trained volunteers in trauma-informed service for individuals experiencing crises.
  • Orchestrated fulfillment of community member's needs through donations, advocacy, and emotional support.

Administrative Assistant

Grace Christian University
09.2017 - 05.2019
  • Responsible for recording information into multiple databases
  • Document organization in simple and complex filing systems
  • Communication and collaboration with multiple departments to ensure projects are completed.

Assistant Daycamp Director

SpringHill Camps
04.2015 - 09.2017
  • Resolving customer service concerns in person and over the phone
  • Responsible for training, scheduling, and supporting 20-40 employees and 20 + volunteers.
  • Incident documentation and record keeping.
  • Communicated with partners in the weeks prior to, during, and following services provided.

Education

Bachelor of Arts - Leadership And Ministry

Grace Christian University
Grand Rapids, MI

Associate of Arts - General Education

Grace Christian University
Grand Rapids, MI
04.2018

Skills

  • Confidentiality and Data Protection
  • Working with At-Risk Populations
  • Document and File Management
  • Fundraising Campaigns
  • Community Relations
  • Administrative Support
  • Referrals and Networking
  • Community Outreach

Timeline

Community Connector

Bates Place Neighbors
10.2022 - Current

Assistant Manager

Nehemiah Project - Rising Grinds Cafe
06.2020 - Current

Food Pantry Coordinator

North End Community Ministry
05.2019 - 08.2021

Administrative Assistant

Grace Christian University
09.2017 - 05.2019

Assistant Daycamp Director

SpringHill Camps
04.2015 - 09.2017

Bachelor of Arts - Leadership And Ministry

Grace Christian University

Associate of Arts - General Education

Grace Christian University

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Carissa Fravel