Carissa Frei
Apopka,FL
Overview
2
2
years of professional experience
Work History
Operations Manager
Ashley Furniture Homestore
01.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Implemented systems for tracking and managing stock levels with accuracy and precision.
- Maintained and organized inventory receipts and processed changes to reduce process lags.
- Collaborated with the procurement team to establish steady supply of inventory.
- Established protocols to use for inventory control and management, streamlining internal process.
- Developed materials to educate staff on proper inventory management techniques.
- Developed and implemented strategies to keep stocks organized and reduce excess inventory.
Operations Manager
Ashley Furniture Homestore
10.2021 - 01.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Education
High School Diploma -
Quakertown Community High School
Quakertown, PA06.2012
Skills
- Multi-Unit Operations Management
- High-Pressure Environments
- Regulatory Compliance
- Health Information Policy and Procedure Development
- Multi-Site Operations
- Conflict Mediation
- Project Planning
- Database Maintenance
- Quantifiable Revenue Increases
- Planning and Implementation
- Sales
Timeline
Operations Manager
Ashley Furniture Homestore
01.2023 - Current
Operations Manager
Ashley Furniture Homestore
10.2021 - 01.2023
High School Diploma -
Quakertown Community High School