Carissa Frei

Operations Manager

Ashley Furniture Homestore

01.2023 - Current

Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Developed and maintained relationships with external vendors and suppliers.
Analyzed and reported on key performance metrics to senior management.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Completed physical inventory counts each month.
Performed data entry and completed proper paperwork.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Monitored and adjusted inventory levels to meet customer needs and demands.
Developed inventory reports to provide management with comprehensive data on inventory levels.
Completed stock inventories to identify and address issues negatively impacting controls.
Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Implemented systems for tracking and managing stock levels with accuracy and precision.
Maintained and organized inventory receipts and processed changes to reduce process lags.
Collaborated with the procurement team to establish steady supply of inventory.
Established protocols to use for inventory control and management, streamlining internal process.
Developed materials to educate staff on proper inventory management techniques.
Developed and implemented strategies to keep stocks organized and reduce excess inventory.