Carissa Guadagna
Canandaigua
Summary
Dynamic culinary professional with experience at The Green Front and Tom Wahl's, excelling in recipe preparation and multitasking. Known for delivering high-quality dishes with meticulous attention to detail, ensuring customer satisfaction. Proven ability to manage time effectively while maintaining a professional appearance and providing excellent customer service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Line Cook
The Green Front
11.2025 - Current
- Grilled meats and seafood to customer specifications.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Plated and presented all dishes to match established restaurant standards.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared and cooked meals according to recipes and customer specifications.
- Prepared food items in compliance with recipes and portioning control guidelines.
Crew Member
Tom Wahl's
05.2023 - 11.2024
- Became familiar with products to answer questions and make suggestions.
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked well with teammates and accepted coaching from management team.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Accurately operated cash register to process customer payments.
- Observed customer purchases in line and differentiated between standard portions.
- Brewed coffee and tea and changed out drink station syrups.
- Replenished serving stations with fresh food and cleaned up spills.
- Completed milkshakes and ice cream desserts for customers.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Hair Salon Assistant
Icon Salon
06.2023 - 09.2023
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Offered exceptional service and support to walk-in and scheduled customers.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped prepare clients for hair service.
- Set appointments for approximately 25 clients per day.
- Prepared and mixed color formulas for clients' hair.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Demonstrated thorough knowledge of all salon products and services.
Education
No Degree -
Finger Lakes Community College
Canandaigua, NYHigh School Diploma -
Canandaigua Academy
Canandaigua, NY06-2026
Skills
- Recipe preparation
- Prep work
- Portioning
- Food rotation
- Cooking
- Multitasking and organization
- Excellent customer service
- Attention to detail
- Time management
- Appointment scheduling
- Professional appearance
Languages
English
Native or Bilingual
French
Limited Working
Interests
- Committed to improving personal fitness through regular participation at the local crossfit gym
- Avid Reader
- I enjoy helping others and giving back to the community
- Participating in local theater productions, enhancing my public speaking and teamwork skills
- Learning about medical abnormalities
Timeline
Line Cook
The Green Front
11.2025 - Current
Hair Salon Assistant
Icon Salon
06.2023 - 09.2023
Crew Member
Tom Wahl's
05.2023 - 11.2024
No Degree -
Finger Lakes Community College
High School Diploma -
Canandaigua Academy