Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Carissa Hefta

Riverview,FL

Summary

Licensed Real Estate Agent, Transaction Coordinator, Compliance Specialist, and Leasing Consultant with 19+ years of combined experience in Professional Residential Sales, Sales Transactions, Administrative Responsibilities, and a High Level of Customer Service. Strong Dedication, Contract Knowledge, Time Management, and Communication Skills all support to ensure a smooth process from building rapport with initial introductions, contract to close responsibilities, and beyond.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Compliance Specialist

LPT Realty
Tampa, FL
04.2023 - Current
  • Reviewed compliance documents for accuracy and adherence to regulations.
  • Monitored real estate transactions to ensure regulatory compliance and identify risks.
  • Conducted training sessions on compliance procedures for staff members.
  • Developed compliance checklists to enhance efficiency of review processes.
  • Communicated compliance updates promptly to team members.
  • Maintained accurate records of compliance monitoring activities.
  • Coordinated with departments to uphold established standards.
  • Checked documents for required signatures through thorough reviews.

Real Estate Agent

FL Real Estate Agent
06.2020 - Current
  • Providing exceptional service, marketing, negotiations, and general sale.
  • Provide CMAs to determine market value.
  • Educating buyers in regards to purchasing property, financing options, assisting with inspections, and negotiating offers for the right price under the best terms.
  • Determining clients’ needs and financial abilities to propose solutions that suit them.
  • Maintain and update listings of available properties, track the sale from contract to close, conduct and coordinate closings, conduct open houses, lead generation, and show homes for other agents on the team.
  • Cultivate relationships not only with clients, but also with banks, mortgage lenders, escrow, vendors, attorneys, & appraisers. Employ customer satisfaction and follow up efforts above and beyond the standard.

Purchase Coordinator - Contract to Close

Transaction Coordinator
02.2019 - 06.2022
  • Oversee all aspects of transactions from executed contract to closing.
  • Coordinate title/escrow, mortgage loan officer/process
  • Coordinate inspections
  • Regularly update and maintain communication with all parties
  • Submit all necessary documentation for compliance
  • Coordinate moving/possession schedules
  • Schedule and coordinate closing
  • Input all client information into client database

Administrative Assistant

Executive Administrative Assistant
02.2019 - 06.2020
  • Input all client information into database
  • Track 30/90/120 day follow ups.
  • Answer phones, take messages, schedule appointments, prepare forms, documents, and correspondence.
  • Order supplies, mail newsletters, distribute reports, make travel arrangements and maintain electronic and paper filing systems.
  • Create marketing flyers as needed
  • Assisted with home showings to other agents when time permitted

Showing Agent

NE Real Estate/Showing Agent
04.2015 - 01.2019
  • Accolades include: Most Sales in a Month, Most Closings in a Month, Top Performer in a Month, and Most Showings in a Year.
  • Possess thorough knowledge of contracts to uphold State and Federal Housing Authority requirements.
  • Premier showing assistant for the team.

Consultant

Leasing Consultant
02.2013 - 01.2015
  • Possessed strong management, leadership skills, and strong interpersonal abilities to quickly train new employees and personnel.
  • In charge of following up with over 700 residents and 500 units spread across the Omaha and Lincoln metro areas.
  • Maintains, coordinates, and protects the assets of over 20 million dollars for this privately held company.
  • Very complete and thorough knowledge of contract lease agreements to uphold state (Nebraska) and Federal Housing Authority (FHA) requirements.
  • Exquisite networking and astute sales techniques to generate new clients and tenants.
  • Also, to keep the tenants returning and landlords profitable, strong organizational and multitasking skills.
  • Vast use of the majority Microsoft Office suite, Yardi, and prompt with data input to keep all paperwork in compliance and up to date.
  • Quickly learned and excelled in use of proprietary software the company used for accounts, billing, ledgers, and work orders for a plethora of requests.

Listing to Contract

Listing Manager
  • Oversee all aspects of sellers transactions from initial contact to executed purchase agreement.
  • Prepare all listing materials: pre-listing presentation, Listing Agreement, sellers' disclosures
  • Consult & coordinate with sellers all property photos, staging, repairs, cleaning, signage, lockbox, access requirements & marketing activities.
  • Obtain all necessary signatures on listing agreement, disclosures and other necessary documentation
  • Coordinate showings & obtain feedback
  • Provide proactive weekly feedback to sellers regarding all showings
  • Coordinate all public open houses and broker open houses
  • Input all listing information into MLS
  • Submit all necessary documentation for compliance
  • Input all necessary information into the client database.
  • Maintain and update listings of available properties
  • Cooperate with appraisers, escrow companies, lenders and home inspectors
  • Develop networks and cooperate with attorneys, mortgage lenders and contractors
  • Promote sales through advertisements, open houses and listing services
  • Lead Generation

Education

Randall School of Real Estate

Bert Rodgers School of Real Estate

Tony Mesa Real Estate School

Metropolitan Community College

Papillion LaVista Senior High School

Skills

  • Dotloop and Docusign
  • KW Command and Boomtown
  • Follow Up Boss and CINC
  • MOJO and Forewarn
  • Batch Leads and Propwire
  • HubSpot and Kunversion
  • Skyslope and App Files
  • Yardi and G-suite
  • Microsoft Office applications
  • Outlook and MLS Advantage
  • Home Partners of America
  • List Reports and Breakthrough Broker
  • Air DNA and Paradym
  • Compliance documentation and monitoring
  • Regulatory adherence and protocols
  • Transaction coordination
  • Client relationship management
  • Effective communication skills
  • Attention to detail
  • Problem solving strategies
  • Time management techniques
  • Team collaboration practices

Accomplishments

  • Top Agent by Sales Volume at Align Right
  • Agent of the Month at Omaha's Elite
  • Top Showing Agent

Affiliations

  • Golf
  • Cooking
  • Animal Activist

Certification

  • NE Real Estate License - 07-08-2015
  • FL Real Estate License - 10-26-2023

Timeline

Compliance Specialist

LPT Realty
04.2023 - Current

Real Estate Agent

FL Real Estate Agent
06.2020 - Current

Purchase Coordinator - Contract to Close

Transaction Coordinator
02.2019 - 06.2022

Administrative Assistant

Executive Administrative Assistant
02.2019 - 06.2020

Showing Agent

NE Real Estate/Showing Agent
04.2015 - 01.2019

Consultant

Leasing Consultant
02.2013 - 01.2015

Listing to Contract

Listing Manager

Randall School of Real Estate

Bert Rodgers School of Real Estate

Tony Mesa Real Estate School

Metropolitan Community College

Papillion LaVista Senior High School

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Carissa Hefta