Carissa Kerns
La Jolla,CA
Overview
5
5
years of professional experience
Work History
Beach Services
La Jolla Beach and Tennis Club
05.2024 - Current
- Sets up, monitors, and maintains the beach.
- Delivers beach equipment as needed/Removes equipment and puts into storage at end of day.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Assists with trespassing violators or rule infractions.
- Maintains inventory at the club.
- Reports hazards.
Hostess
Manhattan Of La Jolla
12.2022 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Dog Walker
Jakes Mates
03.2022 - 08.2022
Waitress
Casa De Manana Retirement Community
06.2019 - 05.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Associate of Science - Animal Biology
San Diego Mesa College
05.2025
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Customer service expertise
- Guest Engagement
Timeline
Beach Services
La Jolla Beach and Tennis Club
05.2024 - Current
Hostess
Manhattan Of La Jolla
12.2022 - 08.2023
Dog Walker
Jakes Mates
03.2022 - 08.2022
Waitress
Casa De Manana Retirement Community
06.2019 - 05.2020
Associate of Science - Animal Biology
San Diego Mesa College
Similar Profiles
Traci CrockettTraci Crockett
Membership Coordinator at La Jolla Beach and Tennis ClubMembership Coordinator at La Jolla Beach and Tennis Club
Bernardo VallesBernardo Valles
Accounts Payable Professional at La Jolla Beach and Tennis ClubAccounts Payable Professional at La Jolla Beach and Tennis Club
Travis BradyTravis Brady
Beach Crew Attendant at La Jolla Beach and Tennis ClubBeach Crew Attendant at La Jolla Beach and Tennis Club
Griffin SanfordGriffin Sanford
Kids Club Assistant at La Jolla Beach And Tennis ClubKids Club Assistant at La Jolla Beach And Tennis Club
Sariah JohnsonSariah Johnson
Culinary at Family EventsCulinary at Family Events