Carissa L. Parent
Windham
Summary
Driven and organized individual with knack for leadership and problem-solving. Possesses deep understanding of production processes and quality control, with proficiency in scheduling and resource management. Committed to optimizing operational efficiency and fostering collaborative team environment to achieve outstanding results.
Overview
22
22
years of professional experience
Work History
Production Supervisor II
IDEXX
06.2021 - Current
- Manage a team of up to 38 Instrument Technicians across Instrument Solutions, most recently for ProCyte One analyzer and laser, overseeing production processes and meeting deadlines
- Resolve issues quickly to maintain productivity goals
- Build successful partnerships within my own team, as well as those in Product Management, Engineering, Supply Chain, Talent Acquisition, and GO Academy
- Pursue and create additional development opportunities for team members, as well as myself: implemented an onboarding program that had elements adopted across Operations, kicked off a program to recruit and advance women across manufacturing, revised Technician Skills Matrix and piloted a version for Supervisors
- Mentor hourly employees under the HEART program
- Strong Lean proficiency. Attained Lean Champion in under3 years: lead and facilitated multiple RIES, taught Introduction to Lean for new ISOL employees
Production Manager
Transformit
09.2016 - 06.2021
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Maintained production schedule, set production deadlines, approved ship dates, and monitored quotes for deadlines
- Collected and analyzed data to manage material consumption and time usage
- Oversaw design duties, incuding Research and Development for new products, maintaining a photo database, and updating product poster; worked with Marketing when design assistance is needed
- Conducted quality control on every job that shipped and implemented strategies for innovation and quality improvement
Senior Accounts Manager
Transformit
01.2007 - 09.2016
- Managed sales account representatives to facilitate getting projects through production, distribute leads, and provide supplemental material to win jobs
- Provided project management for multiple projects from design phase through installation
- Developed internship program and work with local colleges and universities to recruit students
- Coordinated with local community agencies on pro-bono and in-kind sponsorships
- Edited and assisted in writing monthly newsletter and all other print marketing materials
- Prepared budgets to aid in determining how to spend marketing dollars
Account Executive
Transformit
04.2003 - 01.2007
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication
- Conferred with estimators to strategize how to meet client’s budget, and collaborated with designers regarding technical details
- Traveled for tradeshows and event meetings, client presentations, and installation supervision
- Billed $1.2 million in sales in first year
Public Health Educator
Muskie School of Public Service
02.2014 - 05.2015
- Organized, coordinated, and participated in health education activities to develop community awareness and encourage prevention of diseases among individuals
- Designed informative brochures and school curricula detailing preventative care methods and available resources, increasing public health literacy in vulnerable populations.
- Worked with community agencies, health care organizations, and other related groups on health promotion and education campaigns
- Assessed the impact of health education efforts, and surveyed participants’ knowledge and understanding of protective health behaviors before and after educational sessions
Education
Bachelor of Science - Biology
University of Southern Maine
Master of Public Health - undefined
University of Southern Maine
Skills
- Quality control
- Continuous improvement
- Production management
- Training and mentoring
Timeline
Production Supervisor II
IDEXX
06.2021 - Current
Production Manager
Transformit
09.2016 - 06.2021
Public Health Educator
Muskie School of Public Service
02.2014 - 05.2015
Senior Accounts Manager
Transformit
01.2007 - 09.2016
Account Executive
Transformit
04.2003 - 01.2007
Master of Public Health - undefined
University of Southern Maine
Bachelor of Science - Biology
University of Southern Maine
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