Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carissa Martin

North Fort Myers

Summary

I am Hardworking and Passionate about business success and talented at supporting company staff, office personnel and customer needs.

Overview

7
7
years of professional experience

Work History

Receptionist/Phone Staff

Premier Woman’s Care of SWFL
09.2023 - Current

Managed patient check-ins and check-outs efficiently.

Coordinated appointment schedules.

Handled collection of copay and deductible payments.

Efficiently addressed and fixed problems.

Ensured reception area and lobby remained tidy.

Checked and confirmed insurance eligibility.

Verified scheduled appointments.

Receptionist

Dr. Phillip Davis MD
08.2022 - 09.2023

Referrals

Authenticate coverage details.

Collected various copays.

Coordinated appointment timings.

Arranged and verified appointments.

Processed authorization requests efficiently.

Chiropractic Assistant

Avon Park Chiropractic
08.2021 - 10.2021

Monitored vital signs.

Helped facilitate patient treatments alongside doctor.

Produced detailed charts detailing significant results.

Upheld hygiene standards in all areas.

Reviewed treatment options with patients.

Receptionist

Southwest Florida Neurosurgical and Rehab Associat
05.2020 - 07.2021

Processed patient check-ins and check-outs efficiently.

Verifies insurance.

Secured appointment confirmations.

Handled payment collections.

Regularly updated forms to ensure accuracy.

Referrals

Issued necessary authorizations efficiently.

Assistant Manager

Parkland Pediatric Dentistry
02.2018 - 01.2020

Oversaw daily office operations.

Oversaw scheduling of appointments.

Received insurance copayments efficiently.

Treatment plans

Executed insurance verification process.

Performed thorough dental cleanings, ensuring patient comfort.

Provided support during X-ray imaging.

Supervised office staff.

Education

Bachelor - Medical Management

Florida SouthWestern State College
Fort Myers, FL

Phlebotmy Tech -

Florida SouthWestern State College
Fort Myers, FL
12.2024

Lexington High School
Lexington SC
05.2013

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Greeting and seating clients
  • Data inputting
  • Office administration
  • File management
  • Mail handling
  • Multi-line telephone operation
  • Clerical support
  • Professional demeanor

Timeline

Receptionist/Phone Staff

Premier Woman’s Care of SWFL
09.2023 - Current

Receptionist

Dr. Phillip Davis MD
08.2022 - 09.2023

Chiropractic Assistant

Avon Park Chiropractic
08.2021 - 10.2021

Receptionist

Southwest Florida Neurosurgical and Rehab Associat
05.2020 - 07.2021

Assistant Manager

Parkland Pediatric Dentistry
02.2018 - 01.2020

Bachelor - Medical Management

Florida SouthWestern State College

Phlebotmy Tech -

Florida SouthWestern State College

Lexington High School
Carissa Martin