Summary
Overview
Work History
Education
Skills
Timeline
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Carissa Mayo

Denton,TX

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Closing Supervisor

Jason's Deli
03.2019 - Current
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Managed final steps of closing process to mitigate risk and errors, achieving timely and efficient closings.
  • Improved customer satisfaction by addressing and resolving complaints in a timely manner.
  • Assisted in the preparation of end-of-day reports, providing accurate data for management analysis.
  • Enhanced team productivity through effective scheduling and workload distribution.
  • Implemented safety protocols during closing hours, reducing the risk of accidents or incidents.
  • Conducted regular inventory audits, resulting in minimized discrepancies and accurate stock counts.
  • Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
  • Oversaw cash register reconciliation at the end of each shift, identifying discrepancies and taking corrective action when necessary.
  • Trained new employees on closing duties, ensuring consistency and adherence to company standards.
  • Delivered value to customers by building reputation for quality products, friendly service and cleanliness.
  • Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
  • Encouraged atmosphere of teamwork by supporting staff and fostering cooperation and trust through fairness and consistency.

Medical Assistant

Centennial Pediatrics
12.2016 - 07.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Taught patients about medications, procedures, and care plan instructions.

Medical Assistant

Metroplex Foot And Ankle
06.2014 - 12.2016
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

Server

Buffalo Wild Wings
01.2012 - 06.2014
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

Bachelor of Arts - Education

University of North Texas
Denton
05.2024

High School Diploma -

Downers Grove North
Downers Grove, IL
06.2012

Skills

  • Customer service focus
  • Workplace Safety
  • Staff Training and Development
  • Delegation capabilities
  • Policy Enforcement
  • Employee Scheduling
  • Customer Service
  • Decision-making capabilities
  • Closing Disclosures
  • Relationship Building
  • Training and Development
  • Risk management policies
  • Employee Evaluation

Timeline

Closing Supervisor

Jason's Deli
03.2019 - Current

Medical Assistant

Centennial Pediatrics
12.2016 - 07.2021

Medical Assistant

Metroplex Foot And Ankle
06.2014 - 12.2016

Server

Buffalo Wild Wings
01.2012 - 06.2014

Bachelor of Arts - Education

University of North Texas

High School Diploma -

Downers Grove North

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Carissa Mayo