Carissa Meece
Rantoul,IL
Summary
I'm a kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Hardworking with great customer service experience, multitasking, and time management. I'm devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
2002
2002
years of post-secondary education
Work History
Caregiver
SYNERGY HomeCare
Champaign, Illinois
10.2023 - Current
- Assisted clients with daily living activities and personal care needs.
- Provided companionship and emotional support to enhance client well-being.
Homecare
Addus Homecare Corp
Champaign, IL
01.2022 - 09.2023
- Completed day-to-day duties accurately and efficiently.
- Helped people with normal everyday living. Cleaning and providing meals to make their life easier.
Customer Service Representative
Credit Union 1
Rantoul, Illinois
08.2018 - 10.2019
- Assisted members with account inquiries and transaction processing.
- Resolved customer complaints through effective communication and problem-solving.
- Educated members on credit union products and services to enhance understanding.
- Processed loan applications, ensuring compliance with credit union policies.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Collected deposits or payments and arranged for billing.
Server
Monica's Pizza
Rantoul, Illinois
05.2010 - 08.2018
- Delivered exceptional customer service to enhance dining experiences.
- Managed food and beverage orders efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Ensured compliance with health and safety regulations in food handling.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Rantoul Township High-school
Rantoul , ILSkills
- Assisting with daily activities
- Personal care
- Companionship services
- Basic medical knowledge
- Dependable and responsible
- Worked in customer service since I was 15 years old
- Hard working and easy to get along with
- Enjoy learning new ways to expand my knowledge
- Effective communication
- Adaptability to change
- Respectful and compassionate
Timeline
Caregiver
SYNERGY HomeCare
10.2023 - Current
Homecare
Addus Homecare Corp
01.2022 - 09.2023
Customer Service Representative
Credit Union 1
08.2018 - 10.2019
Server
Monica's Pizza
05.2010 - 08.2018
Rantoul Township High-school