Carissa Peterson
Sarasota,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Room Attendant
Lido Beach Resort
06.2022 - Current
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Replenished guest room water glasses, toiletries, and paper products.
- Maintained linen cart so that it was neat and organized.
- Maintained inventory of items that were placed in each guest room.
Cashier/ Sales Associate
Bealls Florida
02.2016 - 08.2018
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Connected with customers to support positive transaction experiences and address service concerns.
- Operated POS terminals and cash drawer balancing.
- Processed credit card and debit payments via Type systems, providing accurate charges and credits.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Helped customers complete purchases, locate items and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Increased sales by offering advice on purchases and promoting additional products.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier/ Sales Associate
Big Lots
10.2013 - 02.2016
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Connected with customers to support positive transaction experiences and address service concerns.
- Operated POS terminals and cash drawer balancing.
- Processed credit card and debit payments via Type systems, providing accurate charges and credits.
- Addressed discrepancies in bagged purchases by providing missing items and compensatory products.
- Helped customers complete purchases, locate items and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
Cocoa High School
Cocoa, FLSkills
- Health Standards Compliance
- Customer Needs Assessments
- Materials Storage
- Room Turnover
- Guest Service and Support
- Team Support and Collaboration
- Front Desk Communications
Timeline
Room Attendant
Lido Beach Resort
06.2022 - Current
Cashier/ Sales Associate
Bealls Florida
02.2016 - 08.2018
Cashier/ Sales Associate
Big Lots
10.2013 - 02.2016
Cocoa High School
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