Carissa Pizana
Austin,Texas
Summary
Professional with strong background in community engagement and public relations. Skilled in building relationships, managing communication strategies, and spearheading community initiatives. Known for collaborative spirit and adaptable approach to evolving needs, ensuring meaningful outcomes. Adept in organizing events, coordinating with stakeholders, and driving community-focused projects.
Overview
6
6
years of professional experience
Work History
Community Relations Coordinator
Tacodeli
09.2021 - Current
- Developed strategic partnerships with local organizations to create mutually beneficial relationships, strengthening the community network.
- Monitored and evaluated program effectiveness, implementing improvements based on feedback and results.
- Maintained accurate records of all activities, ensuring proper documentation for reporting purposes.
- Enhanced community engagement by organizing and executing successful events, promoting collaboration and awareness.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Developed and executed quarterly rolling calendar of events.
Assistant Store Manager
Tacodeli
04.2023 - 01.2024
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Trained and guided team members to maintain high productivity and performance metrics.
Self Storage Manager
Uhaul Moving And Storage
05.2019 - 08.2021
- Maintained strict security measures to safeguard customer belongings and prevent unauthorized access to units.
- Coordinated the sale of storage supplies to customers, increasing overall revenue generation.
- Collaborated with other team members to ensure seamless coverage during peak times or staffing shortages.
- Handled financial transactions accurately, tracking revenue and expenses for budget management purposes.
- Resolved customer complaints professionally, maintaining positive client relationships even during difficult situations.
Education
Marketing - Social Media Marketing
Southern New Hampshire University
Hooksett, NH05-2027
Skills
- Partnership building
- Brand awareness
- Marketing strategies
- Community outreach
- Multitasking
- Reliability
- Media relations
- Fundraising expertise
Timeline
Assistant Store Manager
Tacodeli
04.2023 - 01.2024
Community Relations Coordinator
Tacodeli
09.2021 - Current
Self Storage Manager
Uhaul Moving And Storage
05.2019 - 08.2021
Marketing - Social Media Marketing
Southern New Hampshire University
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