Carissa Ramirez
Bentonville,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
27
27
years of professional experience
Work History
Lead Waitress
Glasgow's Restaurant
02.1996 - 03.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Managed food resources, memorized orders, and coordinated customer service.
- Supported needs of 4 person wait staff who attended to specific needs of countless customers daily for small family owned restaurant with social relevancy and intentionality.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Associate of Applied Science - Radiologic Imaging Services
NorthWest Arkansas Community College
Bentonville, AR05.2024
Arkansas Limited License - Radiologic Technologist Program
Petra Allied Health
Springdale, AR05.2023
GED -
NorthWest Arkansas Community College
Bentonville, AR09.2019
Skills
- Check-In Processes
- Relationship Management
- Communications Protocols
- Customer Loyalty
- Staff Monitoring
- Safe Food Handling Practices
- Dining Customer Service
- Billing and Payment Processing
- Guest Satisfaction
- Cash Handling
Timeline
Lead Waitress
Glasgow's Restaurant
02.1996 - 03.2023
Associate of Applied Science - Radiologic Imaging Services
NorthWest Arkansas Community College
Arkansas Limited License - Radiologic Technologist Program
Petra Allied Health
GED -
NorthWest Arkansas Community College
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