Carissa Reiser
Sargent,NE
Summary
Dedicated professional with a proven track record at Faith Regional, enhancing patient satisfaction and streamlining front-end operations. Expert in customer service and cash management, I excel in fostering independence in patients and improving shopping experiences. Achievements include significantly reducing wait times and maintaining high accuracy in financial transactions.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Offering strong communication and organizational skills, eager to learn and develop in banking environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in Banking role.
Overview
4
4
years of professional experience
Work History
PCA
Valley Hope
04.2024 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
Assistant Front End Manager
Menards
05.2023 - 04.2024
- Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
- Enhanced loss prevention measures through diligent monitoring of front-end activity and promoting employee awareness about potential risks.
- Assisted in training initiatives aimed at improving cashier efficiency and reducing errors in transactions.
- Supported inventory management processes by assisting with product ordering, tracking stock levels, and coordinating merchandise displays.
- Collaborated with store management to develop strategies for improving sales and maintaining a positive store atmosphere.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
CNA
Faith Regional
01.2021 - 05.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
High School Diploma -
St. Mary's High School
O'Neill05-2020
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Cash handling
- Time management skills
- Professionalism and courtesy
- Cash management
- Payment processing
- Conflict resolution
- Refunds and exchanges
Timeline
PCA
Valley Hope
04.2024 - Current
Assistant Front End Manager
Menards
05.2023 - 04.2024
CNA
Faith Regional
01.2021 - 05.2023
High School Diploma -
St. Mary's High School
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