Carissa Ross
Guilford
Summary
Hardworking job seeker, able to manage various responsibilities at once. Inhabiting powerful organizational skills that are readily at hand. Eager to help in aiding a company achieve its goals. By further learning new skills and applying those already taught.
Overview
3
3
years of professional experience
Work History
Horse Groom
Whispering Willow Equestrian Center
05.2023 - Current
- Implemented proper daily care routines to ensure healthy horses
- Reported injuries and found solutions to ensure horse safety
- Created positive relationships with clients by providing exceptional care for their horse
- Increased efficiency by implementing organization tactics throughout the barns
- Ensured adequate stock levels of grain and proper replenishment when needed
- Fostered a clean environment for the animals by mucking stalls and paddocks
Receptionist
The Metro Pooch
06.2022 - 05.2023
- Assisted new clients and aided in completing important paperwork
- Effectively managed phone calls, emails, and walk-in clients
- Maintained a well-organized reception area
- Organized and kept computer databases updated
- Greeted customers, creating the sense of a friendly environment
- Operated a multi-line phone system to answer high volume of calls
- Supported open communication by distributing messages to managers and other team members
Assistant Manager
Cohen’s Bagel Company
10.2020 - 06.2022
- Resolved complaints, aiding in improving customer satisfaction
- Promoted strategies for employees to foster a positive work environment
- Provided efficient and accurate card and card transactions
- Aided customers with inquiries about pricing and merchandise
- Maintained high standards of cleanliness in the facility
- Greeted customers and responded as needed to their requests
Education
Associate of Applied Science - Business Management
Gateway Community College
New Haven, CT05.2024
High School Diploma -
Guilford High School
Guilford, CT06.2021
Skills
- Animal Nutrition
- Product Inventories
- Client Retention
- Horse Riding
- Stocking and Replenishing
- Money Handling
- Time Management Skills
- Customer Relations
Volunteer Work
Volunteered at an Animal Shelter, Dan Cosgrove Animal Shelter
Fed the animals, cleaned their cages, cleaned the shelter itself.
Helped with Therapeutic Riding, Miles Hill Farm/Shoreline Equestrian Center
Led the horses, helped the children with grooming the horses.
Girl Scouts, From kindergarten to eighth grade
Did various soup kitchens, cookie sales, visited nursing homes, and wrote Christmas cards for the veterans.
Columbus House, volunteered for a soup kitchen
Prepared the food, and served it to the homeless. Assisted in maintaining a clean kitchen before and after the food service.
Timeline
Horse Groom
Whispering Willow Equestrian Center
05.2023 - Current
Receptionist
The Metro Pooch
06.2022 - 05.2023
Assistant Manager
Cohen’s Bagel Company
10.2020 - 06.2022
Associate of Applied Science - Business Management
Gateway Community College
High School Diploma -
Guilford High School
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