CARISSA SCHROEDER
Cedar Rapids
Summary
Medical Assistant with extensive experience at the University of Iowa Health Care, specializing in patient care and communication. Proven skills in electronic health records management and HIPAA compliance, leading to improved patient satisfaction and efficient clinical operations. Acknowledged for meticulous attention to detail and strong teamwork in high-pressure settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
University of Iowa Health Care
Iowa City
05.2016 - Current
- Administered direct patient care, including vital sign monitoring and injection administration.
- Assisted with examinations and clinical procedures to enhance patient experience.
- Managed telephone and EHR message triage to ensure timely communication.
- Maintained accurate patient records in compliance with HIPAA regulations.
- Contributed to efficient appointment scheduling, improving overall clinical workflow.
- Increased patient satisfaction scores through effective patient interaction and support.
Education
BAS - Healthcare Management & Leadership
Mount Mercy University
Cedar Rapids08.2024
Associate of Applied Science - Medical Assisting
Kirkwood Community College
Cedar Rapids, IA08-2006
Skills
- Patient communication
- Electronic health records
- Patient care
- HIPAA compliance
- Team collaboration
- Attention to detail
- Complex problem solving
- Needs assessment
- Reliable transportation
- Inventory management
- Professionalism and ethics
- Time management
- Analytical decision making
- Customer relationship management
- Medical terminology proficiency
Certification
- Certified Medical Assistant, American Association of Medical Assistants (AAMA), 2006-present
- Multiple Sclerosis Certified Specialist, International Organization of Multiple Sclerosis Nurses (IOMSN), 2009-2014, 2017-2022
Awards
Ancillary Staff Appreciation Award, University of Iowa Department of Neurology, 2019
Timeline
Medical Assistant
University of Iowa Health Care
05.2016 - Current
BAS - Healthcare Management & Leadership
Mount Mercy University
Associate of Applied Science - Medical Assisting
Kirkwood Community College
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