Carissa Sinflorant

Dynamic Guest Experience Lead with a focus on delivering exceptional in-store experiences through strong and impactful floor coverage. Skilled in coaching and supporting educators to uphold brand standards while ensuring all guests feel valued and connected. Actively maintain team training and engagement to align with business operations, while monitoring key performance metrics to drive results and consistently achieve store goals.

• Dedicated Membership Support team member focused on creating a warm, welcoming environment for all GreatLIFE members. Greeted guests with professionalism and ensured a positive first impression. Maintained a clean, organized space and provided prompt, helpful support for member questions and concerns to ensure a high level of satisfaction and community engagement.

• Experienced Salon Manager skilled in leading and developing a team of 10–15 professionals in a fast-paced, service-driven environment. Responsible for overseeing daily operations, including staff scheduling, training compliance, individual and team goal setting, and performance management. Maintains accurate inventory levels and ensures a clean, sterile, and welcoming salon environment in line with health and safety standards. Strong background in retail sales, with a focus on promoting salon services and product offerings to maximize revenue and enhance client satisfaction.