Carissa Thorp
Elizabethtown,Kentucky
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities. Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need.
Overview
11
11
years of professional experience
Work History
Case Worker
Communicare INC
Elizabethtown, KY
03.2020 - 07.2021
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.
- Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
- Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
- Administered assessments and developed academic goals based on specific disabilities and barriers to learning.
- Facilitated family therapy sessions between children, caregivers, and siblings to remediate conflict and build healthy relationships.
- Delivered comprehensive therapeutic services to children, adolescents, and adults to support child welfare and prevention services.
- Trained specialized foster parents to care for children with severe behavioral and emotional needs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
- Developed and implemented training programs for staff.
- Managed volunteer programs focused on providing community services to underserved populations.
- Conducted outreach activities to engage local stakeholders in programs.
- Advocated for social and community service programs to increase awareness and funding.
- Implemented strategies to increase public awareness of social and community service programs.
- Established and maintained relationships with key stakeholders.
- Researched best practices and developed strategies to improve program outcomes.
- Provided leadership, guidance and support to staff members.
- Participated in community events to promote services and engage with public.
Mental Health Technician
Communicare INC
06.2018 - 09.2020
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
- Assisted with medication administration and counting and pouring medications.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Developed individualized treatment plans for patients in collaboration with mental health professionals.
- Counseled and mentored clients on substance use and life choices.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Maintained patient records, documenting changes in patient condition.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
CNA Student
Kensington
06.2019 - 04.2020
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
- Cared with empathy and compassion to build positive patient and family relationships.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
- Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Maintained excellent care continuity through collaboration with nurses and external healthcare professionals.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Escalated changes in patient behavior, condition and vital signs for prompt assessment.
- Developed personalized patient care plans to improve health and well-being.
- Provided basic wound care to optimize recovery and limit infection risks.
- Transported patients between medical appointments with professional, punctual service.
- Distributed patient education materials to support condition and recovery understanding.
- Assisted with IV therapy, medication administration, wound therapy and splinting.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Followed directions of licensed nurses to administer medications and treatments.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Upheld infection control and prevention policies across different patient-facing areas.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Pharmacy Technician
Rite Aide Pharmacy
09.2013 - 03.2016
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Resolved third-party billing, computer system and customer service issues.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Set up and modified patient profiles to include current medications and insurance details.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Developed and implemented improvements to pharmacy organization system.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Childcare Provider
Little People Development Center
06.2014 - 10.2015
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Encouraged children to develop healthy social and emotional skills.
- Assisted in potty training and toilet hygiene.
- Developed lessons and activities to promote children's physical and emotional development.
- Helped children develop motor skills in preparation for preschool and kindergarten.
Trophy Tech
T7 Specialties INC.
02.2013 - 04.2014
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Maintained compliance with regulatory standards and safety requirements.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Tested components and systems to evaluate performance and identify concerns.
- Tracked and recorded parts and labor costs related to each service call.
Childcare Provider
Children At Play Learning Center
01.2011 - 02.2012
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Assisted in potty training and other daily hygiene activities to support child development.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Encouraged children to develop healthy social and emotional skills.
- Worked with children to develop good cognitive, physical and language skills.
- Introduced children to educational games and activities to boost learning.
- Utilized positive reinforcement techniques to encourage good behavior.
- Read stories, sang songs and facilitated creative play.
- Responded to inquiries from parents and guardians.
- Implemented daily routines and activities to stimulate and engage children.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Developed lessons and activities to promote children's physical and emotional development.
- Documented children's growth and development.
- Created and implemented activities to promote language development.
Cashier
The Children's Place
11.2010 - 12.2011
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
No Degree - Social Work
Elizabethtown Community Technical College
Elizabethtown, KY05.2024
High School Diploma -
John Hardin High School
Elizabethtown, KY07.2009
Skills
- Interviewing Skills
- Proficient in [Software]
- Written and Verbal Communication
- Client Needs Assessments
- Community Outreach
- Budget Administration
- Service Planning
- Staff Oversight
- Data Analysis
- Teamwork and Collaboration
- Clerical Support
- Attention to Detail
- Team Management
- Data Management
- Dependable and Responsible
- Client Meetings
- Mental Health Tech Student
- Case Worker
- Substance abuse case worker
Timeline
Case Worker
Communicare INC
03.2020 - 07.2021
CNA Student
Kensington
06.2019 - 04.2020
Mental Health Technician
Communicare INC
06.2018 - 09.2020
Childcare Provider
Little People Development Center
06.2014 - 10.2015
Pharmacy Technician
Rite Aide Pharmacy
09.2013 - 03.2016
Trophy Tech
T7 Specialties INC.
02.2013 - 04.2014
Childcare Provider
Children At Play Learning Center
01.2011 - 02.2012
Cashier
The Children's Place
11.2010 - 12.2011
No Degree - Social Work
Elizabethtown Community Technical College
High School Diploma -
John Hardin High School
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