- App Development
- Volunteering
- I like working with my hands and fixing things
- Reading
Carissa Tiller
Summary
Accomplished Information Systems Security Manager and Technician with a proven track record at the US Navy, enhancing cybersecurity through innovative training and streamlining vulnerability management. Expert in network configuration and troubleshooting, I excel in fostering client relationships and promoting a culture of continuous improvement. Skilled in both technical problem-solving and meticulous attention to detail, I significantly boost organizational security and efficiency.
Computer security professional with 5 years of progressive experience in IT industry. Demonstrated skill identifying business risks and compliance issues and designing proactive solutions. Background designing and implementing layered network security approaches.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Information Systems Security Officer
US Navy
12.2023 - Current
- Increased user awareness through targeted cybersecurity training programs tailored to employee roles.
- Streamlined vulnerability management by automating scanning, reporting, and remediation tasks.
- Developed comprehensive security policies, procedures, and training materials to strengthen organizational security posture.
Information Systems Technician
US Navy
08.2023 - 12.2023
- Led troubleshooting efforts for complex technical issues, resulting in faster resolution times for endusers.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Fostered a culture of continuous improvement within the IT department through ongoing evaluation of workflows, procedures, and technology utilization.
Information Systems Technician
US NAVY
07.2020 - 05.2023
- Managed and maintained enterprise network infrastructure, ensuring optimal performance and reliability across multiple sites.
- Performed routine network maintenance tasks, including software updates, configuration changes, and hardware upgrades.
- Diagnosed and resolved network issues, both remotely and on-site, minimizing downtime and improving service delivery.
- Configured, tested, and deployed network devices such as routers, switches, and firewalls, ensuring secure and efficient data flow.
Education
No Degree - Navy Tactical Command Support System (NTCSS) II
Center For Information Dominance Learning Site NFK
Dam Neck, VA05-2021
No Degree - Information Systems Technician Block 1
Center For Information Warfare
Pensacola03-2021
No Degree - Information Systems Technician Block 0
Center For Information Warfare
Pensacola, FL01-2021
Skills
- Data Trend Analysis
- Security Management
- Network configuration
- Access control management
- Troubleshooting skills
- Network troubleshooting
- Hardware and software maintenance
- Cloud security
- Remote support
- Time management
- IT documentation
- Attention to detail
Certification
- Introduction to Computers and Operating Systems and Security Microsoft FEB 2025
- Introduction to Networking and Cloud Computing
- Cybersecurity Threat Vectors and Mitigation Microsoft FEB 2025
- Cybersecurity Identity and Access Solutions using Azure AD Microsoft FEB 2025
- Cybersecurity Solutions and Microsoft Defender Microsoft FEB 2025
Navy and Marine Achievement Award
- Recognized for exceptional performance and leadership in managing and maintaining IT infrastructure, ensuring the readiness and security of critical systems during my time in Japan.
- Spearheaded troubleshooting and network optimization efforts, significantly improving communication and data flow across multiple units.
- Acknowledged for implementing and managing secure network protocols, safeguarding sensitive information, and preventing unauthorized access to military communication systems.
- Demonstrated advanced technical expertise by configuring and maintaining essential networking hardware, including routers, switches, and firewalls, ensuring seamless operation under high-pressure conditions.
Interests
Timeline
Information Systems Security Officer
US Navy
12.2023 - Current
Information Systems Technician
US Navy
08.2023 - 12.2023
Information Systems Technician
US NAVY
07.2020 - 05.2023
No Degree - Navy Tactical Command Support System (NTCSS) II
Center For Information Dominance Learning Site NFK
No Degree - Information Systems Technician Block 1
Center For Information Warfare
No Degree - Information Systems Technician Block 0
Center For Information Warfare
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