Carissa Yinmed
Midland,Texas
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of hired position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Agent
Delta Air Lines, Inc
07.2024 - Current
- Provided exceptional customer service, addressing passenger concerns promptly and professionally.
- Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
- Enhanced customer satisfaction by providing efficient check-in and boarding services.
- Expedited boarding processes by utilizing advanced technology tools for scanning tickets and verifying identification documents quickly.
- Greeted passengers, issued tickets, shared seat assignments, checked baggage, boarded flights, and re-booked passengers.
- Managed flight changes and cancellations, minimizing disruptions and inconvenience to travelers.
- Loading and unloaded customer luggage, airfreight, and company mail on and off aircraft.
- Streamlined baggage handling processes for quicker turnaround times and fewer lost items.
- Escorted passengers and special needs customers safely and courteously.
- Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
Pharmacy Technician
ECTOR COUNTY HOSPITAL
09.2023 - 09.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Cashier
Northern Tool + Equipment
10.2021 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
Education
No Degree - Pharmacy
Midland College
Midland, TX04.2023
High School Diploma -
H.P. Baldwin High School
Kahului, HI05.2014
Skills
- Customer Relations
- Report Preparation
- Troubleshooting
- Product Location
- Money Handling
- Work Task Prioritization
- Complex Problem-Solving
- Cleaning and Sanitizing
Timeline
Agent
Delta Air Lines, Inc
07.2024 - Current
Pharmacy Technician
ECTOR COUNTY HOSPITAL
09.2023 - 09.2024
Cashier
Northern Tool + Equipment
10.2021 - 05.2023
No Degree - Pharmacy
Midland College
High School Diploma -
H.P. Baldwin High School
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