Carissa Yohn
Roaring Spring,PA
Summary
Seeking to obtain a position within your company where my knowledge in documentation organization, customer care, and time management can be utilized and also enhanced through experience. I'm a very motivated individual with the upmost respect for quality work and attention to detail. Excellent multitasker and works well in fast paced environments.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Operating Room Support
Center for Surgical Arts
07.2022 - Current
- At the surgery center I have many different jobs to make sure everyone is doing what they're supposed to be doing whether it's a pain day or a surgery day
- In a days' time I could being doing anything from checking in patients, making sure charts are up to date, and helping patients in and out of the Operating room
- Because of my past role as a Food & Beverage director of a local ski resort and having to be an expert multitasker to complete what needed to be done at any given time
- It's definitely helped me in my current role because I'm always ready to do what needs to be done to have a successful day
- Check in patients
- Billing support
- Supply inventory and ordering
- Prep Patients for Injection or Surgery
- Check charting checklists to make sure they're complete to take patient to the OR
- Responsible for all sterilization
- Currently, the CS of the facility (Central Sterilizer) of all instruments and equipment utilized in a days' time
- Making patient phone calls to check on appointment times etc
Phlebotomist/Lab Clerk
Conemaugh Memorial Medical Center Nason
10.2018 - 11.2021
- Responsible for registering, ordering, and documenting all patient testing
- Performing venipuncture on patients for inpatient and outpatient procedures
- Perform all blood gas all in hospital needs
- Performs all EKGs on pre/post op patients
- Exhibiting exceptional customer/patient service regardless the situation
Food & Beverage Director
Blue Knob All-Seasons Resort
04.2012 - 10.2018
- I was previously in charge of all Food & Beverage operations at Blue Knob All-Seasons Resort
- I managed the daily operations of 2 bars and 2 restaurants, & a wedding venue, performed all the needed inventory, ordering, and staff scheduling of these facilities
- Also planned and executed all special events that took place on the mountain
- I was in charge of all deposits and daily financial reports
Event Manager
Heartland Hall
04.2010 - 07.2011
- Planned and fully executed an array of events from weddings to baby showers
- Managed scheduling for my staff, and ordering of all wedding and special events
Department Manager
Sam's Club
05.2004 - 06.2008
- Managed the Jewelry department, was responsible for daily & weekly inventories, scheduling, and ordering
Education
Associate - Phlebotomy/EKG Technician/ IV Technician
Allegany College of Maryland
Cumberland, MD12.2006
Diploma -
Everett Area High School
Everett, PA06.2004
Skills
- Higher Education
- Practical Laboratory Expertise
- Quality Management
- Skilled in Customer Relations
- Event Planning Expertise
- OR experience
- Effective Time Management
- Health Information Coordination
- Proficient in Computer Software
- Quality Patient Care
- Effective Schedule Management
- Intravenous Access Skills
- Blood Collection Techniques
- Blood Collection & Handling Safety
- Medical Records Review
- Specimen Storage Management
- Quality Assurance & Controls
- Very Good At Managing & Organizing Any Situation
- Professional Call Management
Additional Information - Skills And Abilities
- Venipuncture & Capillary Puncture
- Blood Collection & Handling Safety
- Medical Records Review
- Blood Specimen Storage
- Patient Care
- Quality Assurance & Controls
- Very Good At Managing & Organizing Any Situation
- Great phone answering skills
Timeline
Operating Room Support
Center for Surgical Arts
07.2022 - Current
Phlebotomist/Lab Clerk
Conemaugh Memorial Medical Center Nason
10.2018 - 11.2021
Food & Beverage Director
Blue Knob All-Seasons Resort
04.2012 - 10.2018
Event Manager
Heartland Hall
04.2010 - 07.2011
Department Manager
Sam's Club
05.2004 - 06.2008
Diploma -
Everett Area High School
Associate - Phlebotomy/EKG Technician/ IV Technician
Allegany College of Maryland
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