Carissa Lathan
Healthcare Administator
Okolona,MS
Summary
Meticulous Office Manager with proven performance in streamlining office protocols. Master in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting. Motivated recent graduate of Healthcare Administration prepared to contribute extraordinary and diversified skill sets through innovative insights, acquired intelligence and dedication to career and business success.
Overview
1
1
Certification
4
4
years of post-secondary education
15
15
years of professional experience
Work History
Assistant Office Manager
North Mississippi Medical Center
Tupelo, MS
05.2010 - Current
- Transferred and directed over 130 phone calls, guests and mail to correct staff members.
- Coordinated board and committee meetings, schedules, information preparation and distribution of 5 providers.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
- Recorded expenses and maintained accounting records.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Produced highly accurate internal and external letters and memoranda.
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
- Optimized office schedule to balance 15 man team workload, group productivity and financial targets.
- Authored clear and professional business documents.
- Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies
Executive Assistant
CH2M-Hill Engineering
Spartanburg, SC
01.2006 - 02.2010
- Screened over 75 calls and 160 emails per day and initiated actions to respond or direct messages for managers.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Organized and coordinated conferences and monthly meetings.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Created expense reports, budgets and filing systems for management team.
- Worked with senior management to initiate new projects and assist in various processes.
- Created and managed office systems to efficiently deal with documentation.
- Managed and reviewed filing and office systems.
- Orchestrated successful conferences and associated travel for all speakers and attendees.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Worked with clients to effectively plan and coordinate logistics for special projects and events.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Education
MBA - Healthcare Adminstration
Belhaven University
Jackson, MS 08.2021 - Current
BBA - Healthcare Administration
Mississippi University For Women
Columbus, MS 08.2018 - 12.2020
Associate of Science - Business Administration And Management
Itawamba Community College
Fulton, MS 08.2016 - 05.2018
Skills
Policy and procedure modification
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
CPR
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
MBA - Healthcare Adminstration
Belhaven University
08.2021 - Current
BBA - Healthcare Administration
Mississippi University For Women
08.2018 - 12.2020
CPR
05-2018
Associate of Science - Business Administration And Management
Itawamba Community College
08.2016 - 05.2018
Assistant Office Manager
North Mississippi Medical Center
05.2010 - Current
Executive Assistant
CH2M-Hill Engineering
01.2006 - 02.2010
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