Carita Billings
Blythewood,SC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Eligibility Analyst
TEKsystems
07.2023 - Current
- Company Overview: State of South Carolina Medicaid, Remote US
- Analyze application materials to make appropriate decisions regarding client eligibility
- Responsible for delivery of high-quality customer service with attention to special needs of a diverse client base
- Act as a liaison between applicants and other social services providers
- Proficiency in utilizing all processes, policies, procedures, and system updates to ensure that all eligibility determinations, reviews, and changes are completed accurately with satisfactory documentation
- Knowledge of laws, procedures, government regulations, and agency rules as they pertain to determining eligibility for government programs
- Demonstrate excellent organizational skills in managing multiple tasks simultaneously while meeting all deadlines
- Maintain accurate records of client interactions in accordance with established protocols
- Mentor and coach team members to ensure successful performance
Remote Senior Logistics Analyst
McDonnell & Associates Law Firm
11.2015 - 10.2022
- Company Overview: Real Estate Law Firm Remote, US
- Knowledge of mortgage and real estate industry related to real estate closing transactions, principles, methods, and practices of laws, ordinances, and regulations governing the real estate closing operations of the firm
- Account Research analysis
- Account Receivable/Invoicing
- Responsible for Non-Public Information security
- Coordinates real estate closings promptly
- Contact clients to schedule and discuss state requirements for closing
- Compile, verify accuracy and sort information according to priorities
- Entering customer and account data from source documents within time limits
- Client Relations, served as a liaison between the client and attorney
Sales Manager
Acceptance Now
09.2010 - 09.2015
- Company Overview: Retail, Rentals, & Financial Services Columbia, South Carolina
- Managed customer accounts and customer relationships
- Provided coaching and feedback to staff on an ongoing basis to improve job performance
- Accurately account for all currency transactions and ensure timely deposits to the bank
- Analyzed sales data to identify trends and make recommendations for improvement
- Developed and implemented sales strategies to increase market share and profitability
- Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables' data
- Cultivated and maintained relationships with clients and partners
- Managed delinquent accounts
- Supported accounts receivable department in reconciling customer accounts, ensuring accurate payment application, and prompt resolution of discrepancies.
Education
Associate of Applied Science - AOT Legal Concentraction
Piedmont Technical College
Greenwood, SC04-2025
Certificate of Technical Studies - Healthcare
Piedmont Technical College
Greenwood, SC05-2024
Associate of Arts - Liberal Arts
Aiken Technical College
Graniteville, SC05-2006
Skills
- Administrative Support
- Effective Communication Skills
- Paperwork and Documentation
- Telephone Etiquette
- Case Analyzation
- Benefits Management
- Document Management
- Procedures Compliance
- Appointment Scheduling
- Conflict Resolution
- Efficient Data Entry
- Applicant Interviewing
- Microsoft Office
- Application assessment
- HIPAA
- Research
Timeline
Eligibility Analyst
TEKsystems
07.2023 - Current
Remote Senior Logistics Analyst
McDonnell & Associates Law Firm
11.2015 - 10.2022
Sales Manager
Acceptance Now
09.2010 - 09.2015
Associate of Applied Science - AOT Legal Concentraction
Piedmont Technical College
Certificate of Technical Studies - Healthcare
Piedmont Technical College
Associate of Arts - Liberal Arts
Aiken Technical College
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