Caritas Card
Hair stylist
Decatur,GA
Summary
Driven Hair Stylist with a proven track record at Hair By Caritas, excelling in client consultation and hair styling techniques. Enhanced salon revenue through exceptional customer service and upselling, achieving outstanding client retention. Licensed Cosmetologist skilled in natural hair care and social media promotion, demonstrating a quick learning ability and relationship building.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Hair Stylist
Hair By Caritas
07.2024 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Counted and documented opening and closing cash amounts daily.
- Determined appropriate hair treatments based on conditions and textures.
- Organized sales area and work station to showcase products and boost sales.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Mixed pigments and used proper techniques to achieve desired color.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Processed payments, entering sales in register for prompt customer service.
Front Desk Medical Receptionist
Ankle & Foot
02.2011 - 06.2012
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
- Managed multi-line phone system and pleasantly greeted patients.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Completed patient referrals to other medical specialists.
- Managed office bookkeeping with insurance billing and patient payments.
- Answered phone calls and messages fo-physician medical facility, scheduling appointments, and handling patient inquiries.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
Education
Dekalb Beauty College
Decatur, GA 06.1987 -
Skills
- Quick Learner
- Client consultation
- Appointment Scheduling
- Hair styling techniques
- Customer Consultation
- Schedule Management
- Relationship building and management
- Tx & Ga Licensed Cosmetologist
- Customer Education
- Sales expertise
Certification
- Cosmetology License - [State] Board of Cosmetology.
- Master Hair Care Specialist Certification - National Interstate Council of State Boards of Cosmetology (NIC).
- Continuing Education Units (CEUs) in cosmetology-related courses – State-specific requirement from the State Board of Cosmetology.
- Esthetician License - Tx. & Ga. Board of Cosmetology..
- Esthetician License - Tx. & Ga. Board of Cosmetology.
- Esthetician License. - Tx. & Ga. Board of Cosmetology.
Realestate classes
Has taken realestate courses to become a realestate agent
Timeline
Hair Stylist
Hair By Caritas
07.2024 - Current
Front Desk Medical Receptionist
Ankle & Foot
02.2011 - 06.2012
Dekalb Beauty College
06.1987 -
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