Carl Armbruster
Small Business Owner
Hyattsville,MD
Summary
Dynamic leader with a proven track record at Bike Werks Mobile Bike Shop, enhancing operations and driving digital marketing success.
Tactful business owner with background independently managing and running an in demand mobile business with numerous services, brands and products. Adept at helping customers, handling inventory and supplies as well as keeping abreast with latest trends and products.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Shop Owner
Bike Werks Mobile Bike Shop
04.2017 - Current
- Coached, counseled and dispatched 2 employees.
- Schedule, maintain inventory, bookkeeping
- Company visionary developing and putting standard operating procedures in place
- Implemented Digital Marketing campaigns to keep schedule filled.
Sales Associate, Counterman
Ferguson Enterprises LLC
02.2013 - 06.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Developed specific job quotations and arranged special orders
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Representative
Dynatemp HVAC Contractors
03.2010 - 02.2013
- Ran sales calls, produced options for equipment replacement and presented quotation to homeowners
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Outside Sales Representative
R. E. Michel Company
02.2000 - 03.2010
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Monitored competitor activities to maintain competitive advantage.
- Worked closely with cross-functional teams such as engineering or production department for smooth order fulfillment processes resulting in higher customer satisfaction rates.
Education
No Degree - Liberal Arts
Elmira College
Elmira, NYBachelor of Science - Marketing
University of Maryland, College Park
College Park, MD12-1987
Skills
- Networking and partnerships
- Pricing strategy
- Business Operations
- Customer service background
Certification
- Digital Marketing Bootcamp Certificate, George Washington University March 2022
Salesman of the year 2 years running at R. E. Michel Company
Outperformed peers in sales production based on volume and gross profit growth in one of the company's biggest territories in 2013 & 2014
Timeline
Shop Owner
Bike Werks Mobile Bike Shop
04.2017 - Current
Sales Associate, Counterman
Ferguson Enterprises LLC
02.2013 - 06.2020
Sales Representative
Dynatemp HVAC Contractors
03.2010 - 02.2013
Outside Sales Representative
R. E. Michel Company
02.2000 - 03.2010
- Digital Marketing Bootcamp Certificate, George Washington University March 2022
No Degree - Liberal Arts
Elmira College
Bachelor of Science - Marketing
University of Maryland, College Park
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