Summary
Overview
Work History
Education
Skills
Accomplishments
Community Service
Timeline
Generic

Brittney Outen

Richmond,VA

Summary

Experienced administrative assistant with a proven track record of streamlining office operations, managing schedules, and providing exceptional support to executives and teams. Proficient in office software, adept at handling confidential information, and skilled in communication and organization. Known for efficiency, attention to detail, and a proactive approach to problem-solving. Ready to contribute to a dynamic team environment and drive productivity.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

Enterprise Holdings Inc.
RIchmond, VA
03.2022 - Current
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Managed database systems containing customer contact information.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Compiled data from various sources into organized reports for review by management team.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Maintained accurate records of rental cars including customer information, vehicle condition, fuel levels and daily transactions.

Small Business Banker

Wells Fargo, NA
Richmond, VA
12.2016 - 03.2022
  • Utilized effective communication techniques when speaking with customers in order to maintain a positive relationship.
  • Assisted customers with account transfers, balance inquiries, and other banking transactions.
  • Navigated multiple computer systems and applications and utilized search tools to find customer information.
  • Facilitated exceptional customer service by meeting customer needs and recommending products to promote financial success.
  • Partnered with leadership to create develop ideas and opportunities.

Assistant Manager

Forever 21
Richmond, VA
11.2011 - 12.2016
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Assisted in the development of product placement plans for all departments within the store.
  • Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
  • Oversaw all aspects of merchandising within the store including product placement and display design.

Education

Business Administration

John Tyler Community College
Chester, VA
05-2011

Skills

  • Database Management
  • Invoice Processing
  • Report Writing
  • Calendar Management
  • Microsoft Office Suite
  • Workflow Optimization

Accomplishments

  • PSVI Champion 2019
  • Mentorship Program 2018-2019
  • #1 Lowest Recall Score in Group Rental 2023 -2024

Community Service

  • Habitat For Humanity
  • Feed More

Timeline

Administrative Assistant

Enterprise Holdings Inc.
03.2022 - Current

Small Business Banker

Wells Fargo, NA
12.2016 - 03.2022

Assistant Manager

Forever 21
11.2011 - 12.2016

Business Administration

John Tyler Community College
Brittney Outen