Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Carl Brantley

Anniston,AL

Summary

Proven leader in operations management, adept at driving operational efficiency and team leadership. At CNC Hall, enhanced performance outcomes through strategic staff development and effective conflict resolution. Demonstrated excellence in inventory management and staff training, achieving significant improvements in accountability and service delivery. Skilled in problem-solving and employee motivation, consistently meeting and exceeding business goals.

Overview

13
13
years of professional experience

Work History

Operations Manager

CNC Hall
09.2019 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

BC Manger

Geaux Express
10.2015 - 07.2018
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.

Owner

2 Eagles Shipping
07.2011 - 09.2013
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.

Education

Bachelors - Criminal Justice

Jacksonville State University
Jacksonville, Alabama

Advanced Diploma - General

Walter Welborn High School
Anniston, Alabama
05.1997

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Operations Monitoring
  • Operational Efficiency
  • Decision-Making
  • Employee relations and conflict resolution
  • Planning and Implementation
  • Staff Training
  • Staff Management
  • Inventory Management
  • Management
  • Operations Oversight
  • Policies and procedures implementation
  • Performance monitoring
  • Employee Motivation
  • Staff Development

Accomplishments

While managing CNC Hall Inc. the company was awarded entrepreneur of the year for the 22-23 year for FEDEX GROUND achievements.

Timeline

Operations Manager

CNC Hall
09.2019 - Current

BC Manger

Geaux Express
10.2015 - 07.2018

Owner

2 Eagles Shipping
07.2011 - 09.2013

Bachelors - Criminal Justice

Jacksonville State University

Advanced Diploma - General

Walter Welborn High School

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Carl Brantley