Carl Browning
Euless,TX
Summary
Innovative and persuasive with strong vision and work ethic, very driven and decisive with the ability to manage multiple projects and tasks, make difficult decisions and resolve critical problems in a timely cost-efficient manner. Over 30 years of powersports dealership experience.
Overview
21
21
years of professional experience
Work History
Director of Powersports Operations
Adventure Lifestyle
Auburn, AL
11.2022 - Current
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Collaborated with senior leadership to set long-term objectives for the company.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Monitored market conditions and competitor activities to inform business decisions.
- Provided guidance on legal matters related to contracts or intellectual property rights.
- Assessed employee performance against established benchmarks or targets.
- Negotiated agreements with external partners.
- Oversaw and directed a team of F&I Director, Parts and Accessories Director, Service Director and Marketing director to create professional development plans to support personal and business growth.
- Developed and implemented strategic sales plan to accommodate corporate goals for 19 stores.
General Manager
Grapevine Powersports
Grapevine, TX
02.2020 - 11.2022
- Developed and implemented operational processes and procedures to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated sales training for employees to ensure maximum profitability and compliance with company policies and procedures.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Compiled financial numbers for Garage Composites and attended Garage Composites 20 club meetings.
- Provided training and support for team members on how to use the Eleads CRM system effectively.
General Manager
Broward Motorsports of Hollywood
Hollywood
01.2018 - Current
- Responsible for multiline Motorcycle, ATV/UTV, Personal Watercraft and Boat dealership with 21 million in annual sales
- Directed and supervised staff of 45 associates
- Full P&L responsibility
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Analyzed existing processes for effectiveness and developed new systems as needed to increase gross profit and efficiency.
Independent Contractor - Insurance Adjuster
10.2017 - 12.2017
- Investigated insurance claims to determine cause of loss, scope, prepared estimates, final reports, verified insurance coverage, and assessed relevant information
- Ensured accuracy of estimates based on extent of damage, wrote estimates based upon causation of damage, and consistently met deadlines as assigned
- Explained policy provisions, claims handling procedures, and recommended appropriate resolution of claims and coverage issues
- Adjusted thousands of claims, including damage to residential, commercial property and automobile losses for damage caused by fire, smoke, water, wind, hail, collision and flood.
Principal Owner/General Manager
Oakley Roofing & Construction
03.2012 - 08.2014
- Built the company from the ground up
- Fully responsible for all aspects of the business, including: marketing, sales, staffing, training, job estimating, billing, purchasing and P&L management.
General Manager
Decatur Powersports
02.2010 - 03.2012
- Charged with full responsibility to oversee and manage the operation of the dealership
- Supervised staff and directed daily activities for sales, parts & accessories, service and finance & insurance departments.
General Manager
Golden Triangle Powersports
02.2007 - 02.2010
- Full responsibility for all aspects of Motorcycle, ATV and Personal Watercraft dealership with 12 million in annual sales
- Directed and supervised staff of 25 to 45 associates
- Full P&L responsibility
- Increased gross profit from 8 million to 12 million and net profit from $250,000 to 1 million.
Regional General Manager
Americas Powersports
04.2003 - 03.2005
- Dealer Principal responsible for 4 dealerships
- Directed and supervised staff of 50 to 60 associates, Controllers, General Sales Managers, Department Managers for Yamaha/Suzuki of Texas, Yamaha/Suzuki West, BMW Motorcycles of Ft Worth and I-35 Yamaha.
Education
High school or equivalent - Management
Dealer Candidate School - Denver, CO
Midwestern State University - Wichita Falls, TX
S.H. Rider High School - Wichita Falls, TX
Skills
- Business & Market Development
- Account Management
- Budget, Cost & Internal Controls
- Multi-Site Operations
- Inventory Management
- Process Improvements
- Customer Relations & Retention
- Competitive Research
- Industry Trend Analysis
- Quality & Safety Assurance
- Pricing & Sales Forecasting
- Management Reporting
- Inventory
- Operations
- Scheduling
- Word
- Training
- Team Building
- Payroll
- Charismatic Leader
- Corporate Communications
- Staff Development
- Microsoft Word, Excel
Work Authorization
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Affiliations
- Avid golfer
- Motorcycling
Accomplishments
- Lemco Dealer Candidate School - Denver, CO
- Multi time Dealernews Top 100 Winner
Timeline
Director of Powersports Operations
Adventure Lifestyle
11.2022 - Current
General Manager
Grapevine Powersports
02.2020 - 11.2022
General Manager
Broward Motorsports of Hollywood
01.2018 - Current
Independent Contractor - Insurance Adjuster
10.2017 - 12.2017
Principal Owner/General Manager
Oakley Roofing & Construction
03.2012 - 08.2014
General Manager
Decatur Powersports
02.2010 - 03.2012
General Manager
Golden Triangle Powersports
02.2007 - 02.2010
Regional General Manager
Americas Powersports
04.2003 - 03.2005
High school or equivalent - Management
Dealer Candidate School - Denver, CO
Midwestern State University - Wichita Falls, TX
S.H. Rider High School - Wichita Falls, TX
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