Carl Campbell
Charter Commnications, Spectrum Construction Coordinator II
Columbia,TN
Summary
Field operations professional with comprehensive knowledge in coordinating logistics, managing on-site activities, and optimizing processes. Highly adaptable, with strong emphasis on team collaboration and delivering results. Known for resolving challenges efficiently, maintaining high standards, and ensuring seamless operations. Proficient in communication, problem-solving, and strategic planning.
Overview
22
22
years of professional experience
Work History
Construction, Field Operations Coordinator II
Charter Communications, Spectrum
04.2024 - Current
- Oversee construction projects from start to finish, including planning, organizing, and executing projects.
- Lead and manage a team of contractors, assigning tasks, providing guidance and support, and ensuring productivity and performance.
- Ensure compliance with technical and and safety regulations adhering to al company policies
- Maintain accurate records of project progress, expenditures, and other relevant information.
- Coordinate resources, calculating material costs, and managing budgets for construction projects.
- Identify and resolve issues that may arise during the project, ensuring timely completion and minimum disruption
- Partner with leadership and team members to set strategies, territory design, goals and quotas to address projects on the books past expiration.
Maintenance Technician
Charter Communications, Spectrum
12.2021 - 04.2024
- Performed electrical and mechanical repairs of cabling equipment to minimize downtime.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for equipment replacement, repair, or maintenance.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Performed routine maintenance, troubleshooting, and repairing network cabling, wiring, and equipment.
- Diagnosing and resolving technical issues related to internet, TV, and phone services.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Maintaining accurate records of work performed, including end-user requests and troubleshooting steps.
- Continuously adhered to strict safety regulations as well as detailed instructions, guidelines and specifications according to Charter Communication's Policies
- Reduced downtime by quickly diagnosing and resolving technical issues on cabling infrastructure, using problem-solving skills to alleviate issues efficiently with minimal supervision
Spectrum Field Technician
Charter Communications, Spectru,
02.2004 - 04.2021
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Kept detailed records of field measurements and data.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Calibrated new and existing equipment for optimal performance for both residential and business customers
- Continuously expanded skill set by pursuing relevant certifications and staying current on industry trends.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Communicated with customers to provide updates, gather information and resolve issues.
- Utilized safety practices with no complaints or accidents.
- Cultivated strong client relationships by consistently delivering top-quality service in a professional manner.
- Conducted site surveys for potential installations, ensuring optimal placement and connectivity.
- Provided exceptional customer service, resolving inquiries and technical issues swiftly.
Education
NYS Regent
James. Madison High School
Brooklyn , NY06-1983
Skills
Geographical information systems
Microsoft Office proficient
Health and safety compliant
Excellent communication skills - digital, written and verbal
Detail oriented with analytical skills
Quality assurance and QAPI trained
Project planning and management skills
Interpersonal skills
Professionalism
Decision-making
Dependable / Punctual
Adapt quickly to new information in dynamic environments
Timeline
Construction, Field Operations Coordinator II
Charter Communications, Spectrum
04.2024 - Current
Maintenance Technician
Charter Communications, Spectrum
12.2021 - 04.2024
Spectrum Field Technician
Charter Communications, Spectru,
02.2004 - 04.2021
NYS Regent
James. Madison High School
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