Carl Crook
Regional Sales Manager
Plano,TX
Summary
Experienced Regional Sales Manager excited to turn around weak territories by leveraging leadership, operations and sales expertise. Offering 25 years of experience in insurance sales and servicing.
Overview
25
25
years of professional experience
Work History
Regional Sales Manager
Comma Insurance
06.2021 - Current
- Report directly to the CEO
- Coach and assist Producers to drive policy and premium sales (home, auto, recreational vehicles, umbrella, etc.).
- Manage a group of offices and Producers in their geographic region (30+ offices and 30+ producers).
- An expert on Comma's systems and carrier partners in order to help the Producers in their region become more proficient and grow overall sales.
- Act as primary contact for our Branch Owners as a company resource for business reviews, questions, and Producer escalations.
- Travel periodically within their region or back to Oklahoma City HQ.
- Communicate daily with Producers to help service clients and solve problems.
- Track all sales/wins and measure against targets/goals.
- Set goals and targets in an effort to drive sales skills and behaviors to meet and exceed targets.
- Continue to build on our foundation of world-class service to all our internal and external customers.
- Foster a culture of trust and strong work ethic.
Licensed Insurance Agent
Insurance Brokers Of Arizona
10.2018 - 04.2021
- Calculated quotes and educated potential clients on insurance options.
- Provided coverage option information to assist clients in protecting assets.
- Exceeded corporate quotas for monthly policy sales.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Agency Owner
Farm Bureau Insurance
08.2012 - 07.2018
- Supervised all agency activities to promote proper planning, coordination and organization.
- Attended seminars, conferences and organizational activities to maintain management expertise.
- Designed strategic marketing and advertising campaigns to enhance agency development in market.
- Maintained personnel files and regularly conducted audits to verify accuracy of information.
Agency Manager
Bob Zakar State Farm Insurance
07.2003 - 07.2012
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Assisted in recruiting, hiring and training of team members.
Call Center Licensed Insurance Agent
AAA Michigan
03.2001 - 07.2003
- Provided coverage option information to assist clients in protecting assets.
- Exceeded corporate quotas for monthly policy sales.
- Calculated quotes and educated potential clients on insurance options.
Call Center Claim Representative
AAA Michigan
04.1998 - 03.2021
- Interviewed policyholders to verify information and obtain additional details.
- Examined reports, accounts and evidence to determine integrity and accuracy of information.
- Oversaw claim recoveries, including subrogation and salvage.
- Checked level and type of coverage and evaluated contracts.
- Prepared insurance claim forms or related documents and reviewed for completeness.
Education
Associate of Business Administration - Business Administration And Management
Ferris State University
Big Rapids, MIHigh School Diploma -
Allen Park High School
Allen Park, MI06.1996
Skills
- Operations management
- Insurance Sales Expertise
- Goals and performance
- New Agent Training
- Staff Management
- Motivational and Inspirational
- Insurance Product Expertise
- Network Development
- Operating Procedures and Policies
Timeline
Regional Sales Manager
Comma Insurance
06.2021 - Current
Licensed Insurance Agent
Insurance Brokers Of Arizona
10.2018 - 04.2021
Agency Owner
Farm Bureau Insurance
08.2012 - 07.2018
Agency Manager
Bob Zakar State Farm Insurance
07.2003 - 07.2012
Call Center Licensed Insurance Agent
AAA Michigan
03.2001 - 07.2003
Call Center Claim Representative
AAA Michigan
04.1998 - 03.2021
Associate of Business Administration - Business Administration And Management
Ferris State University
High School Diploma -
Allen Park High School
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