Carl Della Vella

Work History

Sales Manager

Kehoe Solar Corporation

1987.02 - 1999.06

Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Met with clients, delivering presentations, and educating on product and service features and offerings.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Established and cultivated solid business relationships with new or existing customers.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Retail Sales Associate

Kirby Vacuum sales

1999.05 - 2015.03

Was a lead salesman in the office and was promoted to sales manager in the first 90 days
Was in charge of 30 sales reps and brought the Rochester office from the top 50 in sales revenue into the top 10 nationally.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Trained and supervised new employees to use selling strategies and apply best practices.
Increased sales revenue through effective product recommendations tailored to individual customers.
Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
Identified opportunities for process improvements within daily operations resulting in increased operational efficiency across multiple departments within the store.
Provided constructive feedback during team meetings, fostering collaboration among colleagues towards shared objectives in-store performance improvements.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Greeted customers and helped with product questions, selections, and purchases.

Warehouse Supervisor

Eastman Koak

2015.06 - 2021.06

Supervised warehouse operations by managing employees during shifts.
Supervised shipping and receiving, distribution and workplace safety.
Supervised shipping and handling operations.
Used warehouse management software to reconcile daily inventory.
Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
Oversaw daily operations and shipping and handling processes.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Maintained high levels of accuracy in daily operations.
Completed daily operations on time and maintained high standards of accuracy.
Oversaw inventory control levels and verified compliance with storage and organization processes.
Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
Operated warehouse material handling equipment correctly to move loads.
Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
Monitored employee performance and offered mentoring and leadership to improve any deficiencies.

Sales Agent

Branson Travel Group

2023.10 - Current

Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Explained features and advantages of Type products or services to promote sales.
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
Achieved top performer status within the company due to consistent high sales numbers.
Increased sales revenue by consistently meeting and exceeding sales targets.
Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.

Summary

Overview

Work History

Sales Manager

Retail Sales Associate

Warehouse Supervisor

Sales Agent

Education

2yrs in Marketing -

11th GED in General Studies -

Skills

Military Service

Personal Information

Timeline

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