Carl Ferguson
Houston,TX
Summary
Dedicated and detail-oriented, with several years of experience in prioritizing, multitasking and following through to achieve project goals.
Overview
24
24
years of professional experience
Work History
Equipment Superintendent
DNT Construction
Round Rock, TX
10.2024 - 07.2026
- Maintained inventory of necessary expendables, parts and supplies.
- Managed repairs and vendors to minimize inventory downtime.
- Coordinated with vendors for regular maintenance services, optimizing equipment performance.
- Reduced equipment repair costs through diligent monitoring and timely repairs.
- Maintained detailed records of all equipment inspections and repairs for easy reference in future maintenance activities.
- Established strong relationships with suppliers, negotiating favorable terms for purchasing new machines and replacement parts.
- Managed inventory of spare parts to ensure minimal downtime due to unavailable components.
- Scheduled and oversaw maintenance, repair and installation activities.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Monitored priorities and liaised between the maintenance team and management, delegating tasks to complete on time.
- Managed efficient teams of up to [3] employees.
- Review and approve invoices
Field Technician
Mustang CAT
Houston, TX
11.2021 - 10.2024
- Travel to the customer site to preform diagnosis and repairs in a timely and cost efficient manner according to manufacturer specifications.
- Travel to the customer site to perform diagnosis and repairs in a timely and cost-efficient manner according to manufacturer specifications.
- Assisting other technicians with complex problems or repairs.
- Utilized personal protective equipment to ensure safety during tasks.
- Provided detailed reports on complaints, diagnoses, and corrections to ensure transparency and informed follow-up.
- Returning old parts to the office for core or warranty returns.
- Follow all environmental laws and safety guidelines.
- Offered accurate quotes for customer pay jobs upon request, facilitating informed decision-making for clients.
Technical Communicator
Mustang CAT
Houston, TX
04.2016 - 11.2021
- Assist customers and technicians with troubleshooting and repairs over the phone and in the field.
- Collaborate with the service team and Caterpillar engineers through the DSN network to solve complex problems.
- Guided newer technicians in troubleshooting and repair processes to enhance their skills and confidence.
- Provide repair recommendations based off oil sample results, diagnostic codes, and technician or customer findings.
- Complete AFAs to determine root cause of failure.
- Work closely with the service and warranty departments to determine warranty coverage.
Technician Shop and Field
Mustang CAT
Houston, TX
08.2006 - 04.2016
- Performed pre-delivery inspection and setup of new equipment at job site.
- Diagnose problems with machines and complete repairs according to manufacturer specifications and guidelines.
- Testing to confirm the repair.
- Completing detailed reports of the complaint, diagnosis, and repair.
- Wore appropriate personal protective equipment to ensure safety during tasks.
- Diagnosed machine problems and completed repairs per manufacturer specifications.
- Conducted tests to verify successful completion of machine repairs.
- Utilized proper PPE during tasks.
- Completed detailed reports documenting complaints, diagnoses, and repairs for future reference.
Technician/ Coowner
Finish Line Motors
Waynesboro, VA
01.2005 - 08.2006
- Purchased, repaired, and sold used vehicles to meet customer needs.
- Maintained detailed transaction records to ensure accuracy and accountability.
- Diagnosed and repaired automotive systems to ensure optimal performance.
- Conducted routine maintenance checks to enhance vehicle reliability.
- Collaborated with team members to streamline service workflows and improve efficiency.
Lead Technician
Luck Stone Corporation
Richmond, VA
08.2002 - 05.2005
- Ensured clean and safe shop environment per company and MSHA guidelines.
- Managed inventory of parts and supplies to minimize equipment downtime.
- Perform PM's and repairs to various equipment brands and models.
- Collaborated with technicians on equipment repairs. with repairs.
Education
High School Diploma -
Wilson Memorial High School
Fishersville, VA06-1993
Skills
- Technical troubleshooting
- Product installation and repair
- Repair coordination
- Product troubleshooting
- Caterpillar SIS and ET knowledge
- Safety compliance
- Scheduling and planning
- Decision-making
- Job prioritizing
- Task prioritization
- Attention to detail
- Ability to multi-task
- Dependable and consistent
- Analytical skills
- Equipment maintenance
- Task management
- Excellent communication
- Problem-solving
- Problem-solving abilities
- Job prioritization
- Experienced with computers
- Data management
- Inventory management
- Task prioritization
Timeline
Equipment Superintendent
DNT Construction
10.2024 - 07.2026
Field Technician
Mustang CAT
11.2021 - 10.2024
Technical Communicator
Mustang CAT
04.2016 - 11.2021
Technician Shop and Field
Mustang CAT
08.2006 - 04.2016
Technician/ Coowner
Finish Line Motors
01.2005 - 08.2006
Lead Technician
Luck Stone Corporation
08.2002 - 05.2005
High School Diploma -
Wilson Memorial High School