Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Carl Frazier

Flushing,MI

Summary

Professional, with strong background in infrastructure management, skilled in network administration, systems integration, and IT project coordination. Known for fostering collaboration and driving results, adaptable to evolving needs and dependable in high-pressure environments. Adept in leveraging technical expertise and strategic planning to optimize IT infrastructure and enhance operational efficiency. Skilled communicator and team leader, focused on achieving organizational goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

IT Infrastructure Manager

Farm Bureau Life Insurance of Michigan
09.2024 - 09.2025
  • Directed enterprise infrastructure operations across servers, storage, networking, voice, backups, and Microsoft 365 in a 24x7 environment, ensuring high availability and adherence to SLA requirements.
  • Managed a cross-functional team of engineers, providing technical leadership and mentoring, aligning infrastructure initiatives with long-term business objectives.
  • Led modernization initiatives for server, storage, and unified communications platforms, driving system upgrades and lifecycle refresh planning to improve performance and availability.
  • Enhanced disaster recovery and business continuity through successful failover testing and resiliency planning, reinforcing robust recovery strategies.
  • Deployed and integrated Microsoft Defender for endpoint protection, reducing malware and phishing incidents while supporting compliance and security standards.
  • Strengthened identity security by implementing Entra ID conditional access and MFA policies, improving compliance and reducing unauthorized access risks.
  • Oversaw vendor management, licensing, and contracts to secure cost-effective technology solutions and maintain operational excellence.
  • Conducted periodic audits of the IT environment to ensure adherence to established policies, proactively identifying opportunities for continuous improvement.
  • Researched emerging technologies to optimize efficiency and reduce costs in existing systems, supporting the evolution of infrastructure strategy.

IT Infrastructure/Security Engineer

Edw. C. Levy Co.
02.2024 - 09.2024
  • Supported infrastructure operations across manufacturing and corporate environments, contributing to a stable, 24x7 operational framework.
  • Implemented and worked with legacy application blockers to incorporate NIST compliance to move towards a more secure and governed IT infrastructure.
  • Administered VMware ESXi clusters and Windows Server infrastructure, reinforcing critical components of virtualization and server management.
  • Configured and optimized Cisco networking components to ensure robust connectivity and adherence to LAN/WAN and TCP/IP standards.
  • Implemented standardized patching, monitoring, and backup routines, enhancing system reliability and supporting continuous operations.
  • Coordinated upgrades and migrations to mitigate technical debt, improve performance, and facilitate seamless cloud adoption where applicable.
  • Collaborated with security teams to conduct risk assessments, manage incident response procedures, and refine security policies to meet compliance requirements.
  • Configured CrowdStrike Falcon to enhance endpoint detection and response, reducing incident dwell time and reinforcing overall security posture.
  • Performed periodic vulnerability scans integrating CrowdStrike and Defender, contributing to proactive threat detection and remediation.
  • Assisted in designing secure system architectures for new projects, applying best practices for infrastructure and network security.

Cyber Security Engineer

Edward Rose & Sons
06.2020 - 02.2024
  • Deployed and managed CrowdStrike Falcon suite, Azure Sentinel, Microsoft Defender, and Microsoft DLP.
  • Implemented and standardized 90% NIST compliance across organization.
  • Reduced cyber-attacks by 89% through proactive detection, threat hunting, and incident response.
  • Strengthened access security with Entra ID role-based access control and identity lifecycle management.
  • Conducted penetration testing, improving security posture by 67%.
  • Updated security policies, ensuring 98% compliance with 20+ regulatory standards.
  • Led security efforts for Azure cloud migration and Microsoft 365 implementation.
  • Designed and implemented disaster recovery plan for Azure infrastructure.
  • Conducted security awareness training for 1,900+ employees.

Regional Infrastructure Engineer

Valeo North Americas
01.2020 - 03.2020
  • Cisco Switch configuration/Deployment/and management (29xx-92xx series)
  • FortiGate Forti Manager FW configuration and management for North Americas
  • Deployment of Server infrastructure using PowerShell templates and Hyper-V
  • Valeo standards documentation for internal and external referencing
  • Altiris software deployment and infrastructure monitoring
  • Service Aide ticketing management and tracking
  • Hyper-V server patching and standardization with upgrade processes
  • McAfee EPO deployment
  • Symantec endpoint management
  • Oracle server deployment and configuration
  • Symantec NetBackup server setup and agent configuration
  • Office 365/Google Corp Admin suite used for all aspects of documentation security and file management.
  • Contract ended due to Covid

Client Systems Specialist/Admin

De-Sta-Co
03.2012 - 10.2016
  • Administrator for all client end systems including CAD seats, laptop, desktop, mobiles devices and audio/video
  • Android/iOS deployment and management Manage Servers from Windows 2003-Windows 2012 including AD accounts, Group Policy, DHCP and DNS
  • Responsible for all new hire tasks; performed as Lotus Notes Administrator
  • Administered and migrated G Suite and Office 365 and MS Exchange environment
  • Responsible for AT&T and Verizon mobile account management and switchover
  • Traveled to offsite locations to perform cleanup tasks and large projects when needed
  • Installed and managed licenses for SolidWorks 2013, AutoCAD 2013, Catia, Mechanical Desktop with the help of outside contracted CAD designer
  • Installed new infrastructure switching from 18 physical servers to new clean VM environment using VMware utilities
  • Rollout of Office 365 including moving email from Lotus to Outlook 2013; implementation of McAfee EPO throughout Destaco
  • Implemented ISO and SOX compliant standards

Systems/Network Technician

Ypsilanti Public Schools
03.2010 - 03.2012
  • Deployed, troubleshot, and maintained all Ypsilanti staff MacBook’s and student IMac station; used deploy studio for imaging purposes
  • Troubleshot all network traffic, connectivity, and hardware problems
  • Deployed and maintained iPad’s to teacher and staff; assisted in PC help when needed on a limited basis
  • Setup and configured network-based HP printers, scanners and faxes; troubleshot and fixed all Polyvision Eno whiteboards and projectors
  • Pulled and patched network cabling when needed
  • Used Apple remote desktop to remote users and fix easy problems
  • Maintained and fixed password and account issues via apple workgroup manager

IT Technician

Mt. Morris Consolidated Schools
05.2008 - 03.2010
  • Setup and maintained all areas of IT throughout the Mt. Morris School district
  • Managed and created user accounts for all staff and students
  • Performed hardware troubleshooting and maintenance on any and all machines when needed
  • Remote controlled users that were having trouble in other locations when urgent
  • Setup and used Deep Freeze utility to ensure PC stability; Ghost Cast imaging software for HD matching and fixing
  • Setup Cisco router and WIFI
  • Set up and maintained Active Directory
  • Configured Microsoft ISA filter
  • Created and edited Group Policies

Education

Associate of Science - Computer Network Administration

Charles Stewart Mott Community College
Flint, MI
12-2005

Skills

  • Infrastructure & Systems: Infrastructure management, Disaster recovery planning, Cloud computing solutions, IT budget planning and execution, Project execution strategies, Compliance auditing, Active Directory, DHCP, GPO, Broadcom VCF, Meraki, Rubrik/M365, Pure Storage STaaS,
  • Team Leadership & Collaboration: Vendor relations, Team leadership, Staff oversight, Stakeholder collaboration, Conflict resolution, Effective communication
  • Security & Tools: Network security protocols, Threat detection & response (CrowdStrike, Defender), Endpoint protection & monitoring, Identity & Access Management (Entra ID), SIEM, JIRA, SDP, Freshdesk, IAM, WxCC

Websites

Certification

  • CompTIA Security+
  • Microsoft 365 Certified: Security Administrator Associate
  • VMware VCP6-DCV
  • MCITP/MCTS
  • ACMT (Apple Certified Macintosh Technician)

Timeline

IT Infrastructure Manager

Farm Bureau Life Insurance of Michigan
09.2024 - 09.2025

IT Infrastructure/Security Engineer

Edw. C. Levy Co.
02.2024 - 09.2024

Cyber Security Engineer

Edward Rose & Sons
06.2020 - 02.2024

Regional Infrastructure Engineer

Valeo North Americas
01.2020 - 03.2020

Client Systems Specialist/Admin

De-Sta-Co
03.2012 - 10.2016

Systems/Network Technician

Ypsilanti Public Schools
03.2010 - 03.2012

IT Technician

Mt. Morris Consolidated Schools
05.2008 - 03.2010

Associate of Science - Computer Network Administration

Charles Stewart Mott Community College

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