Carl Gaertner
St Louis,MO
Summary
Kitchen Designer, now retired, with a proven track record at The Home Depot Inc, specializing in tailored design solutions and expert product knowledge. Adept in AutoCAD and problem-solving, I enhance customer satisfaction through innovative layouts and effective communication, while mentoring junior designers to elevate team performance and service quality.
Overview
33
33
years of professional experience
Work History
Kitchen Designer
The Home Depot Inc
08.2006 - 08.2025
- Designed functional kitchen layouts using 3D design software to enhance customer satisfaction.
- Collaborated with clients to understand needs and preferences, ensuring tailored design solutions.
- Provided expert product knowledge on cabinetry, countertops, and appliances to guide purchasing decisions.
- Mentored junior designers, sharing best practices in design techniques and customer engagement strategies.
- Analyzed customer feedback to refine design processes and improve overall service delivery efficiency.
- Designed detailed kitchen layouts based on client needs, budgets and available supplies.
- Selected flooring, counters, cabinets and appliances based on client needs and budgets.
- Planned and presented project quotes for custom designs.
Owner
Certa Pro Painters
04.2000 - 01.2006
- Established operational processes to enhance project efficiency and customer satisfaction.
- Trained and mentored team members in painting techniques and safety protocols.
- Managed client relationships, ensuring clear communication throughout projects.
- Oversaw budgeting and resource allocation for multiple painting projects simultaneously.
- Implemented quality control measures to ensure high standards of workmanship.
- Managed day-to-day business operations.
Service Manager
Sears Roebuck And Company
06.1992 - 11.1999
- Oversaw daily operations, ensuring service quality and customer satisfaction.
- Trained and mentored team members on product knowledge and customer engagement techniques.
- Implemented process improvements that enhanced workflow efficiency and reduced service.
- Managed inventory control processes, optimizing stock levels to meet customer demand effectively.
- Resolved customer complaints in professional and timely manner.
Education
Bachelor of Arts - Political Science
St, Louis University
St Louis, MOSkills
- Design consultation
- Architectural design
- Storage solutions
- Interior design
- Cabinet installation
- Estimating costs
- AutoCAD proficiency
- Blueprint interpretation
- Space planning
- Building code compliance
- Material selection
- Cabinetry design
- Countertop selection
- Appliance selection
- Problem-solving
- Plumbing fixture selection
Timeline
Kitchen Designer
The Home Depot Inc
08.2006 - 08.2025
Owner
Certa Pro Painters
04.2000 - 01.2006
Service Manager
Sears Roebuck And Company
06.1992 - 11.1999
Bachelor of Arts - Political Science
St, Louis University