Carl Gil
Bergenfield,NJ
Summary
Dynamic and results-oriented professional with a proven track record at Wendys Restaurant, excelling in customer engagement and hospitality service expertise. Demonstrated ability to enhance customer satisfaction and team cohesion through effective communication and leadership. Skilled in food preparation safety and cash handling, contributing to significant performance improvements.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Crew Member
Wendys Restaurant
Bergenfield, NJ
06.2023 - 01.2025
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
Bergenfield High School
Bergenfield 06.2024
Skills
Interactive communication skills
Hospitality service expertise
Ordering procedures
Food preparation and safety
Verbal and written communication
Cash Handling
Product promotion
Stocking and replenishing
Customer engagement
Performance improvement
Cash register operation
Inventory organization
Equipment monitoring
Equipment operation
Timeline
Crew Member
Wendys Restaurant
06.2023 - 01.2025
Bergenfield High School